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Fight these POS sellers that use wrong addresses to ship to.

How do you keep these POS sellers from ripping us off.

The feedback was 95 when I bought but dropped to 70 now. And they/he sent item to 

"wrong" address and doesn't respond to messages.

Of course UPS is useless and dosn't provide the address sent to to either file a police complaint or retrieve it.

Then of course theres dealing with ebay and their "guarantee of money back" and fighting with them. Its like they are all in collusion to rip us off.  One reason I stopped buying off ebay for so long. First time back in a while and get ripped off. Should have gone with Amazon, have had less rip offs and been easier to get refunded there than here.

 

Message 1 of 25
latest reply
24 REPLIES 24

Fight these POS sellers that use wrong addresses to ship to.

Sounds like the fake tracking number scam.  Call UPS again you just need a letter saying the tracking number was not to your address.  En email will do.  You don't need the shipped to address.

 

If you paid by credit card, you can file with your card company.  Try to solve it with eBay first before going to your card company.

Message 2 of 25
latest reply

Fight these POS sellers that use wrong addresses to ship to.

     If you cannot get anywhere with eBay through a INR claim, provided it's past the estimated delivery date, open a INR chargeback with your CC company. Under the MBG the sell is supposed to prove that the item was delivered to the address of the buyer at the time the sale was made. 

Message 3 of 25
latest reply

Fight these POS sellers that use wrong addresses to ship to.

In addition to the advice given here, it's best to avoid  sellers that have feedback scores below 98 - 98.5% in most cases.  

Message 4 of 25
latest reply

Fight these POS sellers that use wrong addresses to ship to.

If tracking shows delivery but you do not receive anything, check with the shipping service to determine if the tracking number corresponds to a delivery to your address.

 

If not, you may be the victim of a false tracking scam or the seller may have given you the wrong tracking number by mistake. Either way, see here for some good instructions about what you can do about it:

 

https://community.ebay.com/t5/Shipping/What-do-you-do-when-ebay-support-will-not-help-you/m-p/340803...

 

You can avoid many issues by choosing to only do business with sellers that have a proven track record of delivering what was sold and that have sold similar sorts of items before. Avoid new or unproven sellers, sellers with a pattern of serious negative feedback, or sellers that have drastically changed behavior or that have unexplained gaps in selling feedback.

 

If your seller is a drop-shipper, the seller may have been the victim of the company doing the drop-shipping and providing the tracking number.

Message 5 of 25
latest reply

Fight these POS sellers that use wrong addresses to ship to.

Their prices look too good to be true and with free shipping. Laughably with best offer as well.

 

No one could sell and deliver at those prices.

Message 6 of 25
latest reply

Fight these POS sellers that use wrong addresses to ship to.


@freebird_1963 wrote:

How do you keep these POS sellers like **********  from ripping us off.


Perhaps stop buying from sellers and drop-shippers from third world countries that are famous for scams and poor customer service.   Seriously, exactly what sort of experience are do you expect from a seller in Sri Lanka?

 

Personally, I only buy from USA-based sellers that sell at reasonable prices, and not ultra-low prices that clearly are fakes.  Never had a problem that wasn't easily handled.

Message 7 of 25
latest reply

Fight these POS sellers that use wrong addresses to ship to.

The best way to fight these sellers is to not buy from them in the first place.

Did you check to see why their feedback was at 95%, which is not good.

Have a great day.
Message 8 of 25
latest reply

Fight these POS sellers that use wrong addresses to ship to.

That may seem like a simple fix. However, the score is relative to the number of items they sell, delivery times, where it will be shipped from, how long they've been on eBay, as well as the kind of merchandise they sell. Savvy buyers resist the immediate impulse to purchase BEFORE looking at the bigger picture. ðŸ˜‰

Message 9 of 25
latest reply

Fight these POS sellers that use wrong addresses to ship to.

@freebird_1963 

You may not like the seller and you may have been ripped off but you aren't allowed to "name and shame" in the community.

albertabrightalberta
Volunteer Community Mentor

Message 10 of 25
latest reply

Fight these POS sellers that use wrong addresses to ship to.

 open a INR chargeback with your CC company.



@dbfolks166mt 

That will not work.  If the victim of a fake tracking scam seeks redress with their c.card company, they need to give up on the "item not received" ideal altogether in favor of FRAUD/FAKE TRACKING SCAM.  

Another INR claim made through a chargeback, will result in it being presented to eBay who simply replies with the same phony deliver confirmation and the claimant will lose once again. 

Even PayPal has a new selection in their "dropdown" claim form:  Shipped to wrong address  and should be used in lieu of the usual "item not received".   

There are no policies or procedure outlined for victims on eBay for the fake tracking scam.  After all these years, eBay sticks with their usual denial mode "tracking shows delivered".  They typically require a WRITTEN  document from the carrier to confirm that the parcel was not intended for or delivered to the buyer.  These are often impossible to obtain, and likely why eBay requires them.  The MBG is a fail.

PayPal and the credit card companies have different requirements so long as you don't claim Item Not Received. 

Indeed the problem is getting worse instead of better.  From just the BUYER board since the first of the year: 

Buyer victims: Jan. 2024

https://community.ebay.com/t5/Buying/Ebay-still-allows-this-basic-scam/m-p/34200329#M471797
https://community.ebay.com/t5/Buying/FedEx-tracking-scam-resolution-help/m-p/34200076#M471780
https://community.ebay.com/t5/Buying/Scam-in-progress-How-to-report/m-p/34202408#M471983
https://community.ebay.com/t5/Selling/My-item-hasn-t-arrived-and-got-delivered-to-the-wrong-address/...
https://community.ebay.com/t5/Buying/Seller-used-wrong-address-how-to-get-help/m-p/34214801#M472679
https://community.ebay.com/t5/Buying/Two-orders-from-two-carriers-in-two-days-shipped-to-someone-els...
https://community.ebay.com/t5/Buying/Seller-shipped-to-wrong-address/m-p/34219071#M472993
https://community.ebay.com/t5/Buying/A-typical-buying-scam/m-p/34219558#M473030
https://community.ebay.com/t5/Buying/Problem-with-a-purchase/m-p/34224961#M473358
https://community.ebay.com/t5/Buying/seller-close-case-with-fake-tracking-number-ebay-refuse-to/m-p/...
https://community.ebay.com/t5/Buying/ebay-ai-helped-in-fraud/m-p/34237061#M474150
https://community.ebay.com/t5/Buying/ebay-enable-scammers-by-closing-case-then-lying-facts/m-p/34237...
https://community.ebay.com/t5/Buying/Fake-Seller-shipments/m-p/34237759#M474196
https://community.ebay.com/t5/Buying/eBay-s-money-back-guarantee-is-a-fraud/m-p/34239213#M474296
https://community.ebay.com/t5/Buying/Scammer/m-p/34239068#M474287
https://community.ebay.com/t5/Buying/Seller/m-p/34241530#M474404
https://community.ebay.com/t5/Buying/how-to-contact-ebay-for-an-item-that-did-not-get-put-in-my/td-p...
https://community.ebay.com/t5/Buying/Another-quot-fake-tracking-quot-scam-this-time-with-the-package...
https://community.ebay.com/t5/Buying/Did-not-receive-items/m-p/34245181#M474623
https://community.ebay.com/t5/Buying/eBay-Won-t-Step-In/m-p/34256703#M475318
https://community.ebay.com/t5/Buying/Fraud/m-p/34261461#M475547
--------------------------------------------------------------
Feb. 2024

https://community.ebay.com/t5/Buying/Fake-Tracking-information/m-p/34266951#M475809
https://community.ebay.com/t5/Buying/scam-ship-to-address-my-item-sent-to-a-bogus-address/m-p/342693...
https://community.ebay.com/t5/Buying/incorrect-usps-tracking-number-9400108205499733679358/m-p/34269...
https://community.ebay.com/t5/Buying/How-can-Ebay-say-to-me-we-know-you-did-not-receive-item-and-not...
https://community.ebay.com/t5/Buying/That-Dreaded-Aquilline-AGAIN-Delivered-to-WRONG-ADDRESS/m-p/342...
https://community.ebay.com/t5/Buying/Ebay-marked-delivery-as-delivered-but-USPS-said-that-it-was/m-p...
https://community.ebay.com/t5/Buying/Your-item-was-returned-to-the-sender-because-of-an-incorrect/m-...
https://community.ebay.com/t5/Buying/EBAY-LYING-IN-THEIR-DEFENSE-SUMMARY/m-p/34276296#M476361
https://community.ebay.com/t5/Buying/Seller-sent-item-to-wrong-address/m-p/34282633#M476650
https://community.ebay.com/t5/Buying/Scammed/m-p/34286691#M476949
https://community.ebay.com/t5/Buying/Dollar-xhop/m-p/34287357#M476988
https://community.ebay.com/t5/Buying/another-count-of-Ebay-forcing-buyers-to-pay-for-items-that-neve...
https://community.ebay.com/t5/Buying/Possible-mess-up-with-label-generating-system/m-p/34290499#M477...
https://community.ebay.com/t5/Buying/I-hate-everyhting-about-e-bay-and-paypal-right-now/m-p/34294747...
https://community.ebay.com/t5/Buying/eBay-Enables-Mail-Fraud-and-ID-Fraud/td-p/34296978
https://community.ebay.com/t5/Buying/Shipment-delivered-to-wrong-address/m-p/34304049#M478122
___________________________________________________________________________________

March 2024

https://community.ebay.com/t5/Buying/Done-with-Ebay/m-p/34324403#M479273
https://community.ebay.com/t5/Buying/Loophole-that-enables-theft-via-ebay/m-p/34332383#M479633
https://community.ebay.com/t5/Buying/Seller-left-bogus-tracking-number-and-then-lied-to-e-bay/m-p/34...
https://community.ebay.com/t5/Buying/Not-delivered-parcel/m-p/34340273#M480147
https://community.ebay.com/t5/Buying/contacting-ebay-on-possible-fraud/m-p/34349795#M480633
https://community.ebay.com/t5/Buying/contacting-ebay-on-possible-fraud/m-p/34350054#M480666
https://community.ebay.com/t5/Buying/PayPal-to-the-rescue/m-p/34352326#M480771
https://community.ebay.com/t5/Buying/Victim-of-same-ZIP-code-fraud-eBay-denied-my-appeal/m-p/3435884...
https://community.ebay.com/t5/Buying/Worst-customer-relations-ever/m-p/34366967#M481558
https://community.ebay.com/t5/Buying/package-that-says-delivered/m-p/34370026#M4817

_________________________________________________________________________________________

April 2024

https://community.ebay.com/t5/Buying/Seller-sent-package-to-random-address-in-my-zip-code-and-my/td-...
https://community.ebay.com/t5/Buying/Negative-Feedback/m-p/34404925#M483677
https://community.ebay.com/t5/Buying/I-got-scammed-How-to-fix-this/m-p/34407565#M483824
https://community.ebay.com/t5/Buying/Getting-UPS-to-cooperate-in-case-of-a-tracking-scam/m-p/3441279...
https://community.ebay.com/t5/Buying/Victory/m-p/34417103#M484423
https://community.ebay.com/t5/Buying/Ebay-Denied-Claim-on-925-package-that-was-marked-as-deliverd-by...
https://community.ebay.com/t5/Buying/Ebay-allowed-a-scammer-to-scam-me-and-even-removed-my-negative/...
https://community.ebay.com/t5/Buying/Issue-with-purchase-receiving-of-an-item/m-p/34418356#M484487
https://community.ebay.com/t5/Buying/Ebay-screwed-me-out-of-931-because-they-could-not-see-the/m-p/3...
https://community.ebay.com/t5/Buying/Customer-Service-Just-Repeats-quot-Policies-quot-and-Does-Not/m...
https://community.ebay.com/t5/Buying/eBay-is-becoming-the-best-place-for-scam-sellers/m-p/34432245#M...
https://community.ebay.com/t5/Buying/New-type-of-scam-to-me-at-least/m-p/31227146#M325369
https://community.ebay.com/t5/Buying/New-Scam-Very-Odd-For-a-yard-Seed-Spreader/td-p/34430372
https://community.ebay.com/t5/Buying/I-was-scammed-on-eBay-and-now-I-don-t-know-how-to-proceed-or-if...

May2024

https://community.ebay.com/t5/Buying/FedEx-tracking-Issue/m-p/34447966#M486245
https://community.ebay.com/t5/Buying/Item-did-not-arrive-eBay-says-it-did-What-can-I-do/m-p/34451418...
https://community.ebay.com/t5/Buying/Seller-never-sent-out-package-EBAY-does-not-do-any-research-on/...
https://community.ebay.com/t5/Buying/Tracking-shows-item-delivered-but-wasn-t/m-p/34461150#M487060
https://community.ebay.com/t5/Buying/I-think-I-was-scammed-on-eBay/m-p/34467595#M487369
https://community.ebay.com/t5/Buying/How-do-you-fix-a-fraud-case-dealt-by-a-seller/m-p/34470732#M487...
https://community.ebay.com/t5/Buying/Scammed/m-p/34477363#M487945
https://community.ebay.com/t5/Buying/Item-sent-to-the-wrong-house-but-denied-refund/m-p/34490404#M48...
https://community.ebay.com/t5/Buying/Urgent-Discrepancy-in-Delivery-Status-and-Request-for-Refund/m-...
----------------------------------------------------------------------------------------------------------------------------

June 2024

https://community.ebay.com/t5/Buying/USPS-Shipping-Label-Scam-Appeal-Submitted-Without-My-Consent/m-...
https://community.ebay.com/t5/Buying/Victim-of-a-Scam-and-eBay-Won-t-Help/m-p/34513873#M490255
https://community.ebay.com/t5/Buying/Money-back-guarantee-is-a-scam/m-p/34512777#M490157
https://community.ebay.com/t5/Buying/Item-not-received-help-please-a-seller-is-trying-to-scam-me/m-p...
https://community.ebay.com/t5/Buying/EBAY-Guarantee-is-completely-useless-and-USPS-is-incompetent-Ca...
https://community.ebay.com/t5/Buying/Package-delivered-at-wrong-address/m-p/34517762#M490532
https://community.ebay.com/t5/Buying/Scammed-with-fake-tracking-number-label/m-p/34517206#M490512
https://community.ebay.com/t5/Buying/Fraudulent-account/m-p/34518749#M490610
https://community.ebay.com/t5/Selling/Scam/m-p/34521610#M2415341
https://community.ebay.com/t5/Buying/I-have-been-scammed/m-p/34522379#M490800
https://community.ebay.com/t5/Buying/I-received-a-Visa-charge-for-something-I-didn-t-purchase-on-eBa...
https://community.ebay.com/t5/Buying/am-i-getting-scammed/m-p/34528462#M491140
https://community.ebay.com/t5/Buying/buying/m-p/34531735#M491303
https://community.ebay.com/t5/Buying/Seller-Scams-by-entering-valid-Tracking-Number-but-wrong-name/m...
https://community.ebay.com/t5/Buying/Scam/m-p/34534648#M491467
https://community.ebay.com/t5/Buying/Undelivered-Order-Fake-Tracking-Number-amp-Silence-from-eBay/m-...
https://community.ebay.com/t5/Buying/Never-got-my-package/m-p/34535096#M491503
https://community.ebay.com/t5/Buying/Fake-shipping-info-Ebay-endorsed-theft/m-p/34542818#M491840
---------------------------------------------------------------------------

July 2024

https://community.ebay.com/t5/Buying/Paquete-entregado-en-direcci%C3%B3n-incorrecta/m-p/34548242#M49...
https://community.ebay.com/t5/Buying/Seller-same-zip-code-scam/m-p/34548738#M492116
https://community.ebay.com/t5/Buying/Biased-customer-service-for-buyers/m-p/34554371#M492489
https://community.ebay.com/t5/Buying/Ebay-about-to-lose-this-25-year-customer-after-first-dispute/m-...

 

 

Message 11 of 25
latest reply

Fight these POS sellers that use wrong addresses to ship to.

open a case with eBay. If that fails, file a claim your payment provider. 

 

Your seller is in Sri Lanka. That is an automatic red flag. 

Message 12 of 25
latest reply

Fight these POS sellers that use wrong addresses to ship to.

If your seller is a drop-shipper, the seller may have been the victim of the company doing the drop-shipping and providing the tracking number.

 

@eburtonlab 

That is exactly what it looks like is going on. 

Message 13 of 25
latest reply

Fight these POS sellers that use wrong addresses to ship to.

That will not work.  If the victim of a fake tracking scam seeks redress with their c.card company, they need to give up on the "item not received" ideal altogether in favor of FRAUD/FAKE TRACKING SCAM.  

Another INR claim made through a chargeback, will result in it being presented to eBay who simply replies with the same phony deliver confirmation and the claimant will lose once again. 

Even PayPal has a new selection in their "dropdown" claim form:  Shipped to wrong address  and should be used in lieu of the usual "item not received".   

There are no policies or procedure outlined for victims on eBay for the fake tracking scam.  After all these years, eBay sticks with their usual denial mode "tracking shows delivered".  They typically require a WRITTEN  document from the carrier to confirm that the parcel was not intended for or delivered to the buyer.  These are often impossible to obtain, and likely why eBay requires them.  The MBG is a fail.

PayPal and the credit card companies have different requirements so long as you don't claim Item Not Received. 

Indeed the problem is getting worse instead of better.  From just the BUYER board since the first of the year: 

 

     So while maybe not ethically correct since the seller lied and scammed rather than an INR chargeback simply open a NAD one with the CC company. What's fair for the goose is fair for the gander so to speak. 

Message 14 of 25
latest reply

Fight these POS sellers that use wrong addresses to ship to.

@pls-consignments 

Not a seemingly simple fix - I actually READ the feedback left for the sellers I buy from.  You can glean an awful lot from buyers experiences, as well as weed out and discount buyers who had unrealistic expectations.  In over 600 buying transactions, I've had 2 bad experiences.  

Message 15 of 25
latest reply