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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Unable To Accept Offer -eBay error code - 500054

Hello eBay Fam, I have an offer on the table that I want to accept. It would be my largest sale thus far on eBay as a new seller. However, when I click accept/submit, I keep receiving the same error code (500054). This has been happening for 6 hours,...

Sell an Item & Revise Listings Not Working

Is this happening for anyone else? Page tries to load for a few seconds before timing out for both listing an item and revising an active listing.

Unable to Edit or Revise Listings – Page Keeps Spinning

Hello eBay Team,I’m having trouble editing or revising my listings. Whenever I click Edit or Revise, the page just keeps spinning and never loads. I’ve tried clearing my cache, switching browsers, and testing on a different device, but the issue cont...

unable to udate listings or list

page keeps spinning when trying to edit or complete a listing. it never loads the page.

Not able to update account information

My state added a new area code, last year in August 2024. I recently received a new phone number, with the updated area code and tried to update my account info and ebay will not except the phone number. I called and spoke with an ebay associate, wit...

There is an issue processing your request.{500054}

I received this error message today when trying to accept a buyer generated offer. I did report it using the "?' Most likely a glitch? I have never had this happen before.

Your listing is successful but there's a problem with your Gallery picture.

I have been attempting to resolve the "Your listing is successful but there's a problem with your Gallery picture." but I cannot seem to get any technical status or resolution. Are there any resources available to resolve this issue?I've made several...

Change Default Settings

When I open e-Bay, it defaults to List View and Best Match. How can I change that so it opens with Gallery and Newly Listed ? Thank you Dick, W1KSZ

Speak to someone

How do I speak to a human on the phone with eBay. I can’t find a telephone number

Problems listing

The search bar to scan/list new items is not available for me. Cannot list?

Pictures on eBay All Selling Page under Orders (sold) loading super large pictures of my sold items

In the last few days, my items sold page have made my sold listing picture super large and it is hard to see all the different items I have sold because the picture takes up most of the page for one listing. They used to be small pictures. It started...

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Graphs on Seller Views Pages do not work with Android app

This has been going on for a couple of months. My Android Ebay app does not show the Views Graphs. It is completely blank. I have tried everything to fix this. I have deleted and reinstalled the Ebay app twice. I have deleted the Cache numerous times...

ALERT15129 IS NOT RESOLVED

I have a discrepancy of over 400 items, and according to phone support, this alert is closed and resolved. According to the community, it is still an issue. Ebay, can you please confirm or deny? I can't sell items that aren't visible, but I am paying...

Photos uploaded from mobile to desktop won't show, have to refresh the whole listing?

Hello, having a issue uploading photos from phone to desktop listing. I create the listing on the desktop, send the link to open the mobile app to take and upload photos with no problem but once I am done taking photos, when I go back to the listing ...

Insertion Fee Credits?

With my Ebay store I'm allotted 250 free auction listings per month and then after that it costs $0.25 per listing. If the item sells the $0.25 has always been credited back to my account. Last week I listed 260 auctions at $0.25 apiece and 75% of th...