Seller Tools

Forum Posts

Sorted by:

Multiple seller accounts

I want to list more items but at im at my limi. Can and how do I set up multiple seller accounts

Retract direct message to seller

Is there still no way to retract a message containing confidential information that was erroneously sent to the wrong seller? I am aware that retracting message should only be possible for a short time period (e.g. one minute) to prevent abuse, but s...

Did ebay just stop phone support for its sellers in 2023?

It looks like ebay has stopped phone support with sellers and only handles grievances through email now.The "have us call you" option no longer exists except for issues dealing in fraud.We are a North American seller... is anyone else experiencing th...

Messaging

Hello Everyone, I keep trying to message one of my favs. & keep getting the message "Looks like something went wrong - please try again later." Other messages to others go thru. just fine. Have I been blocked!! Thanks!!

Are there eBay Training Schools in your country too?

Hello,Just out of curiosity, are there any “eBay schools” in your country where people can learn how to improve their sales through specific techniques or strategies? I live in Japan, and I’ve come across some of these schools that offer lessons for ...

You have x messages to answer... (product page)

When I go into the listing page, I see the above reference note re: need to answer questions. I have always been on the understanding that this message pertain specifically to this listing. However, I don't have any questions to answer, nor have I re...

Multiple item local pickups.

I have a customer who picked up 10 items across 3 orders and gave me 10 pick-up codes, but eBay only let me put in 1 per total order, and the orders won't clear out of my awaiting shipment page. Will this eventually resolve itself? It's been over 12 ...

Please Help – I’m Struggling to List Items via CSV (I’m Really Desperate)

Hello, I’ve been trying to list products on eBay using a CSV file for about a week now, but I just can’t get it to work. I keep receiving errors related to fields like "ListingDuration", "BuyItNowPrice", and "ReturnsAcceptedOption", and nothing I do ...

Wanted - eBay category listing - sample file writer

Hi friend, I want to upload 2000-3000 new listings. I learned that the fastest way is to fill this excel file, but I couldn't get through it.Is there anyone who can fill the excel file in the picture above as an "example"?Thanks for your help.

Anybody used SellerSkills.com for Ebay? (rip-off of SellBrite but much better). They have gone dark

I think they may have been company run by somebody in Ukraine, for some reason because their site had a blue yellow flag. The site was a rip off of SellBrite but it was done way way better and very smooth and although it did have bugs, it was functio...

Pacific Northwest Sellers Group - Let's do this!

Hi. My name is Shawn and I am soooo happy to be launching the Seattle area "Pacific Northwest Ebay Sellers group". I will include a link below. Come join us for all the fun. Meetups. Meetings. Zoom calls. ETC. https://sellerevents.ebay.com/northwest-...

CSV Field Names for Picture URL import

I have setup a csv for bulk uploads of listing and using photo links from my own server, however only the first photo is uploading.Do I have the PictureURL field name right for each column?PictureURL is photo one and uploads all OK, the rest are not....

Seller Hub

Anyone notice changes to their Seller Hub today? The categories have been rearranged and no longer display the same information, with no visible option for making changes as with the previous version. Did eBay go live on the Seller Hub update they ha...

Monthly Reports

Didn't receive any help previously - I will try again. Where do I find the Financial Report that shows on first page the totals for the month and following pages that have each transaction listed. I have tried every report I can find but have not fou...

Having issues revising older listings via Excel template

Hello I have been having issues revising some older lists in the TCG category. Consideirng some of the fields are old I tried adding in the REVISE template the following columns Having I keep having issues saying that the upload has field. The error ...