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refunding a buyer after the shipped label has been printed.

1. Printed shipping label.2. Buyer cancelled order.3. Order is marked shipped.4. I need assistance on how to refund a buyer after the order has been marked shipped. -Thanks

Anyone else seeing this? Video Thumbnail instead of Gallery Photo showing in Sponsored Section

I'm guessing this is a test (so maybe not everyone is seeing this), and apologize for the long URL, but that's the URL I'm seeing:https://www.ebay.com/itm/356366485017?_skw=rotating+santa+claus+music+box&itmmeta=01JF8AVJ2VDEY9R7R2YBY4W8S2&hash=item52...

Resolved! Best return policy what do you seller advisers recommend?

So many posts are about returns and makes me nervous as have only posted a no return policy on my for sale items.Very casual seller and lucky so far but wondering what do you as advisers use for your return policy and how do you word same as perhaps ...

Things that make you go hmmmm

All my packages are running behind, except the one with the Hazmat label from last week. Somehow that one arrived a day early. Odd for sure!

problem with buyers destroying perfect items in order to do 'not as described' return

There is a new trend on ebay of buyers destroying items to claim 'not as described' and return. I think after 24 years with ebay, I finally have to give up. They just don't have their seller's backs anymore. Boy has ebay crashed and burned. Guess all...

Buyer trying to scam me out of $3K

I'm a 25 year casual eBay seller. I generally sell mostly recycled computers, cameras and music gear. I've maintained a near perfect record during that time of positive feedback. Last week I sold a 2023 MacBook Pro For about $3k. Buyer msg'd me askin...

I accidentally chose the wrong shipping label. What should I do?

I accidentally clicked on the USPS Priority Mail Flat Rate Envelope even though it won't fit in the envelope. It would have to be in a box, instead. It is only 5 lbs though. I already printed the shipping label, what should I do?

UPDATE on What would you do post …

Item arrived today. Measured about 1/8” difference than what I stated in original listing. After my post, I took into consideration everything said and decided just to refund in full because quite honestly, who needs the drama? None of us! Buyer was ...

Resolved! Can Blocked Buyers see messages

Can a blocked buyer see a message that a Seller sends to the Buyer? (I know Blocked Buyers messages cannot be seen by Sellers)

Buyer claims I sent wrong item

I recently sold a bracelet. Buyer received and filed a return because they said they received the wrong item. The item they are saying I shipped to them is a tiny seashell, which I do not sell. It's an obvious scam and I realize, thanks to Ebays poli...

If I give a partial refund...

If I give a partial refund to a buyer for a higher ticket item does eBay refund the final value fees? Like just for what I refund or for the whole thing? I think I know the answer but I just want to know for sure

Sold a 1 oz gold token and am now being hassled

Hello there, been a seller for at least 26 years and I have 100% positive feedback. I recently sold a gold 1 oz token to someone. They paid less than the cost of gold for it. Suddenly now they say they took it to be assayed and they're telling me tha...

Return money not being put on Hold?

A few days ago a customer filed a return and normally the money is put on Hold in Seller Hub - Payments-Financial Summary ... this time it was not put on hold. The item "should" get delivered back to me today but I just thought this was strange and o...

Canada Post ordered back to work.

The Canadian government sent Canada Post and the Canadian Union of Postal Workers to arbitration and the postal service will be operational tomorrow, Tuesday December 17.If you have a Canadian customer whinging, let them know. The crown corporation w...

I’m a pompous jerk everyone!

Haven’t been name-called in quite awhile, by an online buyer at least . NOW it feels like the holidays, it’s like a yearly tradition. Actually over a year ago I was called “cold, technical, and unapologetic by someone who received a “Arriving late” U...