Developer Technical Support
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Forum Posts
Creating New Keysets?
I'm close to losing my mind here, I'm trying to either get a new keyset or create a new app (preferably the latter). I have an old app with a Sandbox keyset from ages ago, and I'm starting something new now. Turns out it's not that simple to just cre...
sandbox test user does not have permission to create business policies.
I tried to create business policies for my Sandbox test user by sending requests via the API, but I consistently receive 400 errors. I have confirmed that the OAuth token I’m using includes the required scopes for the calls.I also tried using the eBa...
createOrReplaceInventoryItem
Using the Ebay's developers API explorer, as a beginner this has been a very disturbing experience. I would really appreciate some help. I wanted to try and create a program that would help me upload in bulk my items. The other ways to upload in bulk...
Unable to sign in to ebay developer account
I have been unable to log in to my ebay developer account, gives error that username or email not found, tried registering for a new one and it doesnt sent out verification emails, looks like your auth servers are down or buggy. Been 2 days now. Can ...
Request to Enable Production Keyset – AUTO DS Application (Keyset Disabled)
Merhaba eBay Geliştirici Destek Ekibi, eBay Geliştirici Hesabım altında AUTO DS ENTEGRASYON isimli uygulamam için Üretim Anahtar Seti'nin aktifleştirilmesi talebinde bulunmak için devam ediyor.Ekli ekran görüntüsünde mevcut olmak üzere, mevcut Üretim...
I am trying to implement the standard User Authorization Code flow for OAuth.
My production keyset (maheralk-woo-PRD-647259a7e-7453ab54) appears to be stuck in the legacy Auth'n'Auth configuration. When I go to the "User Tokens" page to set up my application, the user interface only shows the old settings and does not have the...
The RuName form doesn't save to get the User Token!!!
When I try to update the RuName form (eBay redirect url) and click save, it never works. If I refresh the page, I see the default values shown again. And if I put in new values, save them, then "test sign-in", it takes me to the eBay default success ...
Sandbox Login Redirecting to Production Login Page
Hi eBay Developers, I am currently experiencing an issue where I cannot log in to the eBay Sandbox environment. When I attempt to access the Sandbox login page (https://signin.sandbox.ebay.com/), I am consistently redirected to the Production login p...
Unable to create a support ticket on Developer Technical Support
I have entered all the required details to create a ticket on Developer Technical Support and I have support enabled on my account as well but when I try to submit my ticket I get an error saying, Something went wrong. Please try again later.This has...
PrestaShop module in Sandbox: Insufficient permissions to fulfill the request.
Hello, I have recently purchased an integration module between my PrestaShop and eBay. Without going into too much detail, I’ve managed to connect the module to the eBay API in Sandbox mode. The problem arises when I try to import the legal policies ...
Cannot Submit Support Ticket – "[object Object]" Error
Hello,I am trying to follow up on my Developer Program Application.I attempted to submit a support ticket through the Developer Technical Support portal, but I encountered a "[object Object]" error during final submission and could not complete the t...
Sandbox - Unable to opt-in Business Policies / optInToProgram API 500 Internal Error + Sandbox UI Er
Hi everyone,I am trying to opt-in to Business Policies for my eBay Sandbox user.Here is my situation: I have created a valid Sandbox user account.I am using a valid OAuth User Token (not Application Token).I called the optInToProgram API via POST to ...
Account Type Not Changeable
When attempting to publish an offer with my sandbox eBay account, I receive an error message stating that I haven’t defined whether myaccount is Private or Business. I can confirm this setting by accessing the following API endpoint: https://apiz.san...
Request to Enable Production API Keys (Support Ticket Not Available)
Hello,I am a new eBay developer and I have created a sandbox keyset successfully. However, I need to activate my Production API keys in order to use the Trading and Inventory APIs for listing automation.When I go to the Application Keys page, I see t...
Perl - Making your first API call - fails 500 Server closed connection w/out sending any data back
I'm just trying the very simple example provided at this URL: https://developer.ebay.com/Devzone/XML/docs/HowTo/FirstCall/MakingCallXML.htmlPerl is setup to use SSL and I've verified by requesting https:example.com and getting a good response.It isn'...
