Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Account type on eBay app ?

Where is ‘ account type’ on eBay app ? It was meant to be in personal information but no such luck … when using this app on a mobile iPhone

iPad app update

I recently encountered a problem with a few of the apps I am using on my iPad. One of them which is Ebay requires IOS 17, but my iPad is running 15 and so doesn’t allow me to update. If I can’t update I can’t use Ebay which is frustrating to say the ...

Listing glitch

When I go to look at an item for sale, the app bypasses the listing and takes me to the “buy now” section. I can’t look at photos or read description. Anybody else out there with this problem?

User avatar by Pathfinder
  • 48 Views
  • 1 replies
  • 0 helpful

Ebay app won't save new price

Anyone else having this issue? The situation: When I try to revise a listing's price OR end + sell similar and change the price of an item, it allows me to make the change, but when I click "done" and it takes me back to the main item page it still s...

User avatar by Adventurer
  • 115 Views
  • 4 replies
  • 0 helpful

[iOS] Scrolling bug on drafts

I posted about this in March. The bug is still active. The video link below shows the bug (it wont let me insert the video here). When editing an Item Specific on eBay's mobile iOS app, users are returned to an incorrect scroll position in the "Item ...

App update, fix for ios15 users

This worked for me on an ios15 iPhone. Open the app so the pop-up displays. Open a browser and log in to eBay. At the top of your browser window, you should see a banner saying ‘eBay: buying and selling online, open in the eBay app’, with a blue ‘ope...

User avatar by Adventurer
  • 1126 Views
  • 11 replies
  • 9 helpful
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