Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

can not escalate case to ebay

I would like to escalate this case but I can not find steps ebay describe in their instructions . When I select "see details" I get only two options: send a message to seller or close the case.Please help me to escalate this case, because until now I...

GSP problem money return

i have problem sry for my not good english but i'm not from USA

I don't know what to do anymore

i have problem sry for my not good english but i'm not from USA 1. I buy item for 398$ item is shipped international with Global shipping program2. item is came damaged3. i read here on board advice what to do in that case4. i open case on ebay and w...

What steps do you take when buyer returns incomplete items or no items?!?

Hi there - Firstly, thx for anyone who's going to take the time to read this and share some wisdom with me. I buy on ebay mostly, and sell rarely. I recently sold some Tiffany earrings. They are genuine Tiffany's as I bought them myself and have been...

Freight Charges $1110+ more than expected due to Larger Pallet Used

Hi all, I recently bought a large piece of bakery equipment from a seller here on Ebay. They had it posted for "Pickup Only" but we had arranged for it to be shipped via freight prior to purchasing it. They charged $500 extra to palletize the unit (w...

Media mail

I am really confused by Media Mail. I have a couple of the popular cook book card systems in a plastic box for sale. I try very hard to be fair in my shipping rates. I DO NOT have s store on ebay and am just trying to make a few dollars selling on eb...

Calculated FCP shipping WAY off!

I switched to calculated for FC packages due to the new zones. A few have come in WAY off, one that was 15 ounces wanted to charge over $9 for FC. I changed it on the invoice. Just now I have one that got charged $7.85 for a 14 ounce package. I am NO...

Is this item fake?

https://www.ebay.com/itm/153380736174#rpdCntIdI think its impossibel for this item to be selling at this prince and conditionit must be fake right?

SHIPPING APO ADDRESSES ISSUES.

Can someone please help as I can’t seem to find any info online. So buyer used wrong address and included a country into his shipment for a apo address. So I assume this will go thru the international mail system. Is there any way to stop it or what ...

Fed-Ex Shipping Fees

My Fed-Ex shipping weight has been showing x3 of original weight on my Ebay invoices for shipping fees. I did call yesterday and a friendly Ebay representative went through each over priced Fed-Ex fee going back to December. She stated she is placing...

Seller Protection doesn't cover you when a buyer damage an item

I just lost a dispute for a return item. 3 years back Ebay just to protect sellers from a fraudulent buyer not anymore.I received a complain of an item not as describe, it was a pair of cashmere gloves that the buyer complain to have holes from the i...

Someone help problem with refund from GSP

Ok as i'm not from english language country i will try explain problem i have 1. i buy item and pay 398$ item is came to me i live outside USA with global shipping program2. item came damaged3. i read board here and see what people do in same case be...

Item that went out Media but Return came Priority

Get a fake SNAD on a book that was shipped Media Mail. Return comes Priority...how is the buyer able to to choose Priority when I don't enable that as a shipping option? All returns priority, have I just never noticed this before? I mean I wouldn't h...

RETURN RATE Metric needs to be regulated ASAP!!

Hello everyone, I would like to discuss the return rate metric. I feel like their are very many flaws to this metric and would like to see if anyone agrees with anything I am about to write today. I sell in the Cell Phone and Cell phone Accessories c...

Stolen parcel content

Hi. So this is my case:I sold a phone for £140. Instead of a phone buyer received my parcel with cheap watch inside (my parcel was opened and resealed by someone during shipping process). Buyer opened a return case against me on the day of receiving ...