Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

DYMO 4XL LABELS JUST RECENTLY STARTED PRINTING TOO FAR LEFT AND TOO HIGH

Up until about a month ago my ebay labels I printed on my dymo 4XL were perfectly centered top to bottom and left to right. Then suddenly one day they were printing at the left edge and too high cutting off the line border. I know it's not a big deal...

shipping to a forwarding service

I have a small concern about shipping to a forwarding service. I sold an item that could have been purchased through Ebay Global Shipping. The buyer is having it shipped to an address on Express Lane in Sarasota Fl. I googled the address--this is not...

Another Crazy Question???

I haven't had any issues to speak of in the 14 plus years I have been selling and buying on here.This Last 2 or 3 weeks has found me wondering what the heck is going on. After researching my listing here is my story.The first issue was taking care of...

Suspicious shipping address

The other day I received and offer for a very expensive item and the person was located in Saudi Arabia. His offer was extemely low and when I countered his offer he accepted and paid immediately. I have no problem shipping Internationally but this p...

Resolved! Am I supposed to provide a box when shipping using USPS media mail?

Hello, This is my first time selling, and I was wondering what I'm supposed to do for shipping if I have USPS Media Mail selected. Do I have to put my item in a box with the shipping label? Or do I just put the item with the shipping label in the mai...

shipping.

Hello, Whatever happen to being able to calculate shipping right in the listing you were working on? Using seller hub and templates my only choice is to set up a business policy for shipping. Is this because I use seller hub? Is there a way to opt ou...

Simple question.

I am a person who resides in Chile, If I buy something from Hong Kong / China / Russia and says it is free shiping, then I will be charged a tax for the object. I sincerely feel that this is not well explained and I need help on the subject, thank yo...

Sending an invoice??

A buyer wants me to send an invoice for two auctions that have ended, but when I tried to eBay sends me the following message: "ErrorWe can't process your request due to one of the following reasons:Buyer has already paid for the invoice.The item is ...

Ebay makes stupid decisions and give full refund for the buyer in less 15 minutes !

I sold a Pandora Bracelet, after the buyer got the product he did not like and asked if he could return it.In a short time he opened a case on Ebay in less 15 minutes and Ebay responded and gave a full refund to the buyer, a totally stupid action and...

tracking issue

I mailed a priority padded FRE from Atlanta to DC on 9/25, showed out for delivery on 9/27, and ever since the status has remained as "awaiting delivery scan" starting on 9/27. Haven't heard a thing from my buyer, and am reluctant to stir the pot by ...

Resolved! I strongly need help from Ebay and I doesn't find where to ask.

I bought an item from a seller. I sent the item to my country Uruguay and couldn't import it yet because the information is too short and doesn't explain: the type of the product, the brand, the model and the electrical frecuency.seller says the cann...

Seller didn't return

I have bought a notebook battery at Jul, 03, 2017.The battery was kept stored until 1 month ago.I started to use and with 3 days of usage the battery blew.OK, I know: there wasn't anymore warranty. But, I sent a msg to the seller explaining the situa...

Buyer said item doesnt seem authentic

So, I sold a pair of shoes last week, and the buyer said it is not authentic. He didnt provide any detail or evidence, and I know it is 100% authentic cuz I purchased it from official website. I dont accept returns but I cant decline this request. I ...

Why do i have to select a service for shipping when i check the Free Shipping button?

I am trying to setup an auction to sell some tickets. The tickets will be transferred to the buyer via Ticketmaster to their email address so i dont need shipping at all. I noticed a number of other listings for tickets have that Free Shipping badge,...

Buyer had wrong address.

I've been doing this for over 19 years and this is the first time ebay contacted me on behalf of the buyer. So about 10 minutes ago I get this in my ebay messages from ebay :We are reaching out to you in behalf of your buyer ( buyer id) through this ...