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Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

User avatar by Community Team Community Team
  • 2977 Views
  • 0 replies
  • 31 helpful

Changing address on package after already shipped

So, is it possible for a package to have an address change once it has been shipped? I sent package out to address on file and after USPS already scanned it, the buyer said it was wrong address. I sent to Washington and the new address is in Georgia....

international shipping

I am apart of the international shipping program and ive never had problems until now. Its having me pay $17 to ship an item and its having me fill out a customs form. Isnt ebay supposed to do this for me?

international invoice

Hi,I have someone in France who bought multible items....how do I combine shipping and send her a total?

User avatar by Explorer
  • 20 Views
  • 0 replies
  • 0 helpful

Tracking number not recorded by ebay

I prefer to ship my items "old school", meaning I do not use the ebay shipping program to get reduced shipping rates.I take my item to the post office almost the same day purchased or the next day and receive my tracking number from USPS.I then uploa...

User avatar by Adventurer
  • 38 Views
  • 1 replies
  • 0 helpful

Shipping to Israel

Does anyone know when shipping to Israel will be resumed? I have many customers who are very eager to resume purchases.

On Its Way to Rincos Sorting Center

On Its Way to Rincos Sorting Center. What does this mean? Who is taking the package to Rincos? Is it the same as Shipping Label Created. A package I'm due from South Korea has had this status over a month. I contacted the seller, he said the package ...

User avatar by Rising Star
  • 6804 Views
  • 10 replies
  • 2 helpful

Resolved! Can't download Labels as png (or anything), Again

I can only print directly via my laser printer on a 4-up sheet of labels If I print to a pdf, I then have to pay Adobe a ridiculous amount for a subscription so I can crop it and export it as an image. I have no way other than to take a screenshot, s...

Insurance Claim Not Reimbursed

Hello,I refunded a buyer for an item that was lost by USPS. I then filed a claim with eBay's third-party insurance company, providing them with all the requested receipts and documentation. Nearly two months later, they still haven't issued a refund ...

User avatar by Pathfinder
  • 54 Views
  • 2 replies
  • 0 helpful

updating business policies

unable to change shipping policies, cannot delete duplicate policies. shipping labels are more expensive than usual. looking to offer local pickup, due to the weight of item.

User avatar by Adventurer
  • 50 Views
  • 3 replies
  • 0 helpful

The Tape Failed Effect!

The package arrived and wow...are packages repacked by a 5 year old or was this the seller who packaged it?So who's fault is it for a failed packing?

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