Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Bulk Shipping requires dimensions that do not apply

Hello,another eBayer tried to ask this question but it was misunderstood and the answers did not apply. So I'll try again. Recently the bulk shipping tool started requiring dimensions on items have it should clearly not need to. Regional flat rate bo...

Resolved! usps pack shows delivered but not received nothing and ebay email drop off never received either

usps pack shows delivered but not received nothing and ebay email drop off never received eitherhello and thank you for help me how i can follow with thisi’ve bought a ítem ($370) i never received itthe USPS page tracking shows “delivered” at Jan/17w...

Resolved! can i request a copy of ebay shipping label

can i request a copy of ebay shipping label , i can see that... How to reprint a shipping labelYou can reprint your shipping label at no extra cost within 24 hours of purchasing it. but my question is after 24h how i can request a copy of that , the ...

GLOBAL SHIPPING INDICATED when not checked in PREFERENCES

I DO NOT and HAVE NEVER used the Global Shipping program but almost lost a sale because my customer said it went to that program when she tried to purchase from Canada. Luckily she decided to have it shipped stateside to a friend, but otherwise she w...

Turn off business policies for shipping.

I appear to have inadvertently turned on business policies for shipping. The result is that some of my items were automagically set to a very low shipping rate. I can not figure out how to turn this "feature" back off. I can override it for each list...

Resolved! Return process started for "ordered by mistake" but have not received return

I recently sold an item, which was listed as No Returns Accepted. After receiving the item, the buyer started an "ordered by mistake" return (on 1/15), saying he did not realize the graphics card he bought from me would not be faster than what he has...

Global Shipping Program delivery issues

I've used Ebay's global shipping for about 18 months. It's been smooth, until the last 60 days. Several cases have popped up where the buyer claims to not receive the item. The buyer doesn't contact me directly, but issues a not received through Ebay...

power seller feedback

What a scam on ebay if you buy from a power seller you have to wait 7 days to leave feedback but wait not 7 days first you have to open a return then you have to get the case going then up it to ebay since seller does not agree, and then send it then...

Resolved! Whom to write?

I am currently selling on ebay.com and ebay.co.uk.None of the ebay platform has provisions for seller from India to get help from seller support. I pay my invoices and yet ebay is not providing me space and platform for me to come up with my issues. ...

How to handle a no returns accepted listing that was damaged in shipment

If an item item is sold(btw, it was a condition is not applicable because it was vintage I guess) but was stated in description as for part/repair and no returns accepted and gets damaged in shipping, how should the situation be handled? I think I al...

Producto eliminado del pedido

buen dia señores en mi caso realize la compra de disco duro con el numero de producto 273267169456 realize el pago todo con normalidadel detalle esque al dia siguiente de haberlo comprado me llego un mensaje de ebay diciendome que el producto habia s...

Resolved! Ebay Seller Protection

I'm curious - those who have been lucky enough to discover that eBay does not give a **bleep** about its sellers - why do you continue to sell on here? I just had a buyer return a dress she damaged. I had the item listed as 30 day returns buyer pays ...

Claiming for a lost parcel.

I sold an item and it was lost by Hermes. They say they have an agreement with eBay and that eBay have to settle it.How do I do this?? Help please.

Resolved! How should I deal with a seller who won't reply to requests for a refund

Recently, I purchased an item that was defective. However, the sell has a return policy. So I filed a return via the "return this item" button. It has been about a week and i still have not heard back from the seller. I have sent them polite messages...

Need advise on a return scam

So this is my first time handling a return where buyer claims they got item with missing parts.I sold a set of 4 lipsticks, the front of the box is transparent so it’s easy to tell its content. The item was delivered a week ago and today the buyer op...