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Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

User avatar by Community Team Community Team
  • 233 Views
  • 0 replies
  • 6 helpful

Fedex labels from eBay with max 1000 additional liability?

Is this a glitch or has eBay updated their agreement with FedEx? Like just yesterday I was able to purchase liability for even more than $2000 with FedEx but now it's capped at $1000? Anyone knows if it's temporary? Thanks in advance

Resolved! Shiiping To Azermaijan

I want a buy this item USB Wireless Bluetooth 5.0 Transmitter Receiver 3.5mm 2in1 Audio Adapter Aux Car but cach this error The item you are trying to purchase is not available for purchase in your location. You cannot buy this item.{e218481-1224890x...

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Can Media Mail be sent in a box?

I have a few books that a buyer would like combined shipping on. I noticed that the dimensions are a tad bit larger than the max size for an envelope (It's about 1" thick) I haven't found anything about not being able to ship multiple books in one pa...

I was charged $1200 by UPS for shipping underpayment issue

I NEED SOME ADVICEI sold a karastan rug (12x8.8) and 82lbs and shipped to Kansas from California it cost me $167 the buyer received the package no issue. then I'm hit with a $1200 shipping label for underpayment from UPS . so I call eBay and they lea...

Infrequent shipping schedule?

I'm hoping to sell some items in the near future as an individual, not related to my business. It's been a while since I last sold items on ebay and I've had trouble finding an answer to the question I have, so I hope this is the right place.I'm live...

Calculated Shipping Listings keep having their dimensions erased, sys creates a local pickup policy!

For some time now, not pointing any fingers, but I'd say around the time eBay banners starting showing up about the new FedEx flat rate labels we have been experiencing a very frustrating issue or "glitch" that is being caused by something on eBay's ...

Aquiline shipping and tracking beware!

Aquiline shipping is part of some scam going on with eBay. Best I can figure out is its all about getting buyers to keep hitting the Aquiiline tracking site to sell advertising. I purchased an item a fake tracking number satisfied the ebay app. So no...

User avatar by Rising Star
  • 4042 Views
  • 23 replies
  • 11 helpful

Bought shipping label in App, it just autopay’d, didn't give screen to adjust shipping weight

Buyer added multi items and quantities from several listings to cart and checked out. When I used the app to purchase a shipping label it just auto payed and didn't go to the screen to adjust Ebay's inflated combined item shipping weight of 17 oz, ne...

Unable to Update or Change Shipping Policy

Wanting some feedback here as to how to proceed with a shipping Policy problem. Background: My store uses a standard set of roughly 5 different shipping policies depending on item size.-All of these policies use a standard flat rate (+$1 for each add...

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Resolved! Shipping Policies Locked - Unable to Make Changes

Wanting some feedback here as to how to proceed with a potential bug with my shipping policies. Background: My store uses a standard set of roughly 5 different shipping policies depending on item size.-All of these policies use a standard flat rate (...

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Resolved! Customs charge due to seller scam

Hi eBay,I have an issue where I bought some jewellery for £250 from an Australian seller. I was hit by a customs charge of nearly £60, but when the ring arrived its a cheap fake from Temu, and it turns out the seller even used the same photos as the ...

Combining International Shipping

Ebay said it's combining international shipping but I cannot. I have an international buyer who won several auctions but ebay wants to charge her shipping for each item. Help!