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Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Shipping Deadline Policy Change

As both a seller and buyer on eBay, I’m frustrated by what feels like a loophole in how shipping timelines are enforced. As a seller, I clearly state that I ship within two business days—and I always do. If I'm approaching the 48-hour mark, eBay prom...

USPO

Alli pills have not arrived 

User avatar by Enthusiast
  • 362 Views
  • 1 replies
  • 0 helpful

Resolved! eBay Standard Envelope Inconsistency

First off, I’ll start by saying I love eBay as it’s a great platform for small time sellers to have a platform without paying for a store front, overhead, etc. With that being said, I sell a lot of trading cards, from expensive cards to inexpensive c...

Seller is away from home.

I bought an Xbox Series S and expected it within October 2-8th (it's currently the 30th of September) and the seller just infor me that he won't be able to ship it for at least 2 weeks because he is on vacation/out of the house. Is there anything I c...

User avatar by Rising Star
  • 305 Views
  • 12 replies
  • 1 helpful

Resolved! Sellers delay shipping

Recently, I have won several items that have been delayed to ship. I pay for all items immediately, many with shipping (and handling) charges. While eBay states an estimated delivery date for all, sellers either: 1) wait to ship for 3-5 days after pa...

User avatar by Adventurer
  • 139 Views
  • 2 replies
  • 0 helpful

Important Shipping Update for U.S. Buyers

Dear All, Due to the current status of unfinalized postal tariffs between Sri Lanka and the United States, USPS is not accepting air mail or parcel shipments originating from Sri Lanka. As a result, Sri Lanka Post is also unable to dispatch air mail ...

Resolved! ebay tracking numbers unreliable

i need to find out why this website tracking system is the way it is. i just recently started ordering trading cards for a “one piece” card game and ALL IF NOT MOST of the tracking numbers ebay gives have no legitamcy with the official USPS tracking ...

USPS Losing Packages at ALARMING RATE.. What is Happening??

I've been selling on eBay since 2002 and have done decent volume since 2014.. on average I open 2-3 lost item cases per year with USPS. I've NEVER had to open a case with UPS or Fedex. So far in 2025 alone (we're barely over a month in), I literally ...

User avatar by Adventurer
  • 2767 Views
  • 43 replies
  • 6 helpful

Resolved! Same buyer shipping error

My mom is a new eBay seller. She had a buyer make 2 international purchases on the same day 4 days ago and printed labels for both sales but then packaged them together in the same package and shipped them. She does now realize that this was obviousl...

User avatar by Adventurer
  • 133 Views
  • 3 replies
  • 0 helpful

Delivery

Simple Delivery and the affected appeBay requires individual sellers to use its Simple Delivery (managed shipping) system, starting in early 2025, which allows them to enter the package dimensions of their items so that eBay can arrange shipping at a...

User avatar by Rising Star
  • 137 Views
  • 3 replies
  • 0 helpful

USPS Affecting Late Shipment Rate

I dropped my packages off at a different USPS location than usual across town because I was in the area. They were scanned as accepted over 24 hours later and show the packages were sent to my local location. There is no history of the packages being...

Clearance delay because of missing tax info - MEXICO

Hello! This is my first time buying off eBay. I got a digital camera from Japan to Mexico and it was going well. I got some notifications that it was with FedEx when it entered the US but then it arrived to Mexico and now I’m getting a “clearance del...