Shipping

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GSP Problem

It’s been 8 days since the package arrived at Erlanger KY. Since then no moving forward neither did I get a mail with new tracking number. It states 3-5 days for EU

Resolved! "Shipping info received" for over a week and still not "In Transit"

Dear Ebay and users, Last week (monday 27th of april) I ordered 2 different products from 2 different Ebay users. One from Japan (Tokyo) and one from China (Hong Kong).I received a tracking code for both products the same day I ordered them.I noticed...

Do items shipped with eBay GSP show a description of contents?

Usually when you buy internationally there is a customs label like a CN 22 stuck on your package and this has a description of contents on it. Is this the same with eBay GSP or is the package not labeled with anything?

More lost packages

I'm a seller on Etsy, but more a buyer on here, and I am seeing an increase in lost and mis-delivered mail. Is anyone else seeing this issue, especially in the last six months? I have had:-parcels delivered to right house number, wrong street-parcels...

shipping from usps to e-delcon countries

Hi, Has anyone shipped things directly from the usps post office to any of the countries on there e-delcon list?Were you able to track the item to the buyer or had any problems?I don't want to use the ebay global shipping cost as its too much for buy...

Resolved! Seller Refuses To Pay Return Shipping

Defective item. $8.95 item with free shipping. Seller refuses to pay return shipping and I refuse to pay $5 to return a defective $8.95 item. I suggested she refund $8.95 and I’ll destroy item and take pictures. She now claims the verbiage didn’t pro...

Resolved! Buyer modified item - now requesting refund

Hi. Look for some advise from the experts in the community. I recently sold an Apple Watch with an obvisouly broken screen. This was stated in the auction header, description, and photos. The buyer has attempted to replace the screen on their own (I ...

Buyer had buyer's remorse, requested a refund through PayPal and recv'd it but hasn't sent item back

A buyer won an auction for an item i sold, received the item, but then had buyer's remorse, even though i stated No Returns Accepted. They emailed me to ask to cancel the order and refund, but before i could process in the system, he requested his mo...

Fake Tracking Number

I just had a horrible experience with fake tracking number. Ebay really needs to figure a way to better prevent this. The seller provided a tracking number to eBay, but I never received the item. I called UPS and provided my shipping address and UPS ...

Resolved! Dear ebay: add an "Other" category for canceling orders

A buyer bought an item of mine and then asked that the item be double-boxed to preserve the factory box. I had not included this option in the ad. And given the weight and size of the box, double-boxing would have cost another $45 or so to ship. I ca...

Print shipping label causes "stackunderflow" on my Brother MFC-7860DW printer

This is rather annoying. For a long time I only used my trusty old FreeBSD system to interact with eBay, including printing shipping labels. But I got a bit behind on updating that, so now I've started to use my Ubuntu 16.04 LTS system to deal with e...

Resolved! Can sellers charge shipping fees after a completed sale

The listing was auction based with free shipping but no bids. I made an offer, also with free shipping, which was accepted. I paid. After paying I noticed a message from the seller asking me to pay shipping charges. Is this violation of ebay rules? I...

Watch out for SCAMMER

No one buy anything from this account SCAMMER!!!! He has all positive feedback, but he tricks people into revising it. Received an item over a month late. He claimed it was UPS fault, but it showed the item was never taken to the post office. I rated...

Buyer not following return instructions?

I sold an old camera part and mailed it out medium flat rate. It sat around and no one wanted it until the shipping was lowered. I packed it as well as I could and it took up the entire box. It was mostly metal and completely bubble wrapped so I thou...

Resolved! Problems with Priority Mail

Hey guys. Package I shipped (Priority) was out for delivery, and now: delivered status not updated. Do I have to call USPS or they know that the scan is missing or they lost a package? Really, is it so hard to scan a package before leaving it in a ma...