Shipping

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Packilnk

my buyer received a damaged item,Packlink firstly said photo as not enough,i sent more , they now saying i will not get a refund as as not packed properly it was in 2 mailing bags?they say it should be boxed to cover you,

Ebay please help

Hi purchased items from seller namedhttps://ebay.com/usr/isoy-jp2015 I win the items on auction and paid next day the seller marked the items as shipped and I messaged him he told me that he sent it by sal no tracking I paid for tracking also tod...

Are Packages sold and shipping through USPS and EBay automatically insured?

Do Packages sold and shipped through EBay and USPS have any automatic insurance on them? I shipped a package the other day and it was severly damaged in route. I had Breakable and Fragile wrote on it, but apparently did no good. The buyer doesn't wan...

Resolved! Hello sellers, sending to other then the paypal users address?

I would like to send something to my brother, and not allow to see him, how can I do this because all sellers cant or wont, is that one of ebay rules you cant send to other then the paypal users address?

Irked at a return request

A customer wants to return a book because he didn't like it. I have a no return policy. Is it worth it to refuse the return?It's only20.00, but its the principal. And, if I do accept it, I guess I will lose the shipping since it was free to the buyer...

No news from Seller after payment!!!

Dear Community, It is me again with my problematic Seller.I paid him in same day of Auction finish.He Wrote a Mail, that will organize the Shipment in a few days. It is 6th day but the status is still "not yet shipped", and today is the day of delive...

Resolved! Seller lied to me....

about a cancellation.I bought an item by mistake, I sent seller a message apologizing and if possible requesting to cancel.Seller wrote back almost immediately, not to worry the order was cancel and I should get my refund, might take a day or two.One...

Let me get this straight: Getting a Refund on Escalated case...

I've been reading some conflicting information about refunds....might be due to Covid19....but here we go: I bought a (supposedly legitimate) autographed football jersey. Within 1 day after I received it,I found it to be fraudulent. Seller "accepts n...

Resolved! Seller sent a collection shipping

Hey Seller sent a collection date for tomorrow to ship back the item, but the problem i wont be home for a couple days and i cant give the package to the courier. I also dont have a printer. I said i want to ship it with my preffered courier. I conta...

Resolved! How do I buy shipping label from ebay again to send a replacement?

Once the item is delivered and customer says it's broken so I want to send them a replacement. I want to buy label from ebay again as it's cheaper and convenient. Some items I have the option to mark as "not shipped" and buy label again but a week ol...

Seller wants me to return item without label from seller

I had to return a shirt to a seller, and they accepted it right away. They did however respond with this: Since I have your email address for a refund, if you can send it back Monday, not the amount it cost, I'll refund it all. Sorry for your inconve...

Resolved! Should I Send Package?

Hi, I sold an item. Buyer wrote to me & asked me to ship it to another address, because they moved. I know do not send it to that address. I wrote back & explained why I can not do this. Also I told them they could cancel the order, fix Pay Pal addre...

Customize Packing List with Logo

I know how to print packing list but my logo used to be on it and not its not there and I can't seem to be able to add it. Was this option removed? Or where/how am I able to add my logo so that it is on my packing list, not the store or invoice but m...

Resolved! Returns window drastically extended

Have I missed an announcement somewhere about the window for customers to return items being extended to 1 month?

Seller asking for more money to ship Item or cancel it

Bought brand new monitor; This is what shipping said. "Shipping:AU $99.00 (approx. US $59.52) International Express : tracked-signature (1 to 5 business days)" Now they msgd me saying DHL will charge an extra AUD200 and they want me to pay 200 more o...