Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

help!!!!!!

Hello dear I have a question from 3 August I ordered a lot of items on EBay Unfortunately most of it was not delivered to me I wrote to the salesmen claiming that the items are delivered But my signature is not there I think the Kurier of Roal Mal is...

USPS Tracking problems

Two shipments, one overseas via APO, the other to Canada. On the APO shipment I couldn't get ANY response except that it was 'accepted locally'. I followed up with the USPS and they couldn't tell me anything. After my query, the purchaser finally sai...

Ebay Refund Case Closed - Partial Refund misleading information by Ebay!!!!

I purchased a item from a "company seller" that costed me £ 99.99 plus the costs with shipping to my location. I recived the item but..... Neither did EAN, description, photos or anything look like the actual item i got. So i started a CASE for reque...

Is anyone else unable to add a GSP item to a bulk shipment?

Is anyone else unable to add a GSP item to a bulk shipment? For example, five items(labels) to the buyer's actual address, and one GSP (Global shipping program). There was a brief period of time where these GSP items would be added to the bulk shipme...

Resolved! Ebay suggested wrong/secondary shipping address to the seller

Hi, my bid was highest and I bought an item. Seller sent me it on time but to wrong address. I have 2 addresses on ebay and expected have package on primary.Got email from ebay stated that it will be sent to the primary one (attached screenshot), but...

free shipping supplies

I am wondering if the email I received last Tuesday for "New shipping supplies are here--and they're more colorful than ever." is from Ebay? I am always concerned when I don't get it in my messages on my Ebay account, and it's a pain in the butt to f...

Returns to Texas

My seller is in Texas where all the horrible flooding is, and I am returning the item. I was given the date my return is to be made by as September 1, 2017. My question: If he ask me to wait another week because of the flooding in Texas, will I be in...

Fedex Smartpost: AVOID IT LIKE THE PLAGUE THAT IT IS!!!!

Imagine if you owned a service where you offered a rate to a customer and then after they accept, you go ahead and change the rate to whatever you want and your customer has no recourse to get their money back and you keep all the profit. THIS IS HOW...

RE: Amazon FREE Shipping - NOT?

Pirvate message:Do you think a seller pays the shipping charge out of the goodness of his heart? The buyer pays for everything. What free shipping means is that the cost of the shipping has been rolled into the selling price, and is "invisible" so to...

Inability of Ebay to give lables for returns to customers

HEY EBAY!!!!! The return lable is double the prcie when you go direct for the label you were unable to provide for me because YOUR sustems were down. VERY PEEVED CUSTOMER

'Expedited Shipping' via Priority Mail, but seller waits 5 days to ship it?

The item was two pillow covers from Pottery Barn, with USPS PM being the only shipping option. Fine, I can handle that. Nothing needed to be made, nor even wrapped to protect against breakage, so presumably the seller would simply fold 'em up, box th...

How to combine shipping after 1 item is paid

I couldn't find the answer to this question.i have a buyer that just bought and paid for an item. Now she has a second item she wants to buy. I told her to buy it, not pay and ask for an invoice so I could deduct the shipping. She wrote back that eBa...

Cant pull my order in Resolution Center

I haven't received my screen protectors since 5 months. My order was placed March 14th 2017, its more that 5 months the seller keep on saying its coming from China. I want to contact ebay, but can't search my order on Resolutuion center Nor in the co...

seller didnt ship, doesnt reply to messages, i cant find a way to contact ebay (live in Europe)

bought item on 1st march. estimated delivery extends up to May. so i think seller intentionaly didnt ship and hopes to surpass paypal protection time. (60days?) then he gets to keep the money. ebay choked all the ways to write them or chat with them....

EBAY DOESN'T CARE ABOUT SELLERS OTHER THAN HOW MUCH THEY CAN CHARGE US....CROOKS

JUST GOT OFF THE PHONE WITHA REPRESENTATIVE. I DIDN'T REALIZE THAT ACCEPTING A RETURN MEANS I HAVE TO PAY FOR IT EVEN IF ITS THE SELLERRS MISTAKE TO BUY. I TOLD THE SELLER THIS RIGHT AWAY AND HE AGREED. I WANTED TO CORRECT THIS AND THE SMUG REPRSENTA...