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Current known technical issues - updated as of 5/15/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Codeless Coupons Not Working

Hello All,Today my codeless coupons was suppose to become active. The status says ACTIVE but when i click on it I get an error message saying: IT'S NOT YOU. IT'S US.Our server is down, but we’ll have things back to normal soon. If you still need help...

Sell Similar Glitch 19 November?

Most of my listings are done off a Sell Similar to something already in my store or on auction that is in the same category. Yesterday when selling similar gold glazed ceramics I went back to look at my auctions and saw not one but two were not there...

My pictures are uploading upside down and sideways

This phenomena just started 2 months ago, when adding pics to a listing, they come upside down and sideways... Sounds trite, but 12 photos for every listing eats up time.! Is anyone else experiencing this? I tried uploading my pics upside down and si...

Printing mailing labels

Have just started using printed postage mailing labels thru USPS, Working fine exept I have one problem. My address zip is 28551. I want to mail from PO with 27534 zip. When I do, having problem with tracking. MY new drop off PO has no record of pend...

ebay store

I bought ebay starter store on November 14,but my existing listing did not appear until nove 16, therefore I contacted ebay customer care, they told me it will be okay after 48 hour,but it is not ok

Ebay messages not working for 3 months

My messages have been blocked for the past 3 months, i cannot send or receive messages from users, unless they have purchased an item. Ebay have been useless on the phone, called 7 times and still no further, with no estimate of when this will be res...

Customizing tables

Is the customize table function not working??

Account locked and I can't get anyone on the phone.

I've been an ebayer since 1999, but in the last month, I've had my account locked 3 times. The last time, I called customer support twice, each time I was told I need to speak to someone in the "buyers department", then i get put on hold for 2 hours ...

Yet another Label Flow deficiency ... or poor programming ...

One way to Combine items for shipping is to use the Bulk label printing feature on the regular Label flow (upper right corner). Clicking that opens the Bulk label page and you can use check boxes to select which items will be combined ... so far so g...

So frustrated with Ebay

This happens to me like once or twice a year: all items in my watchlist disappear. So it just happened again like a month ago, and items have been restored back into watchlist last week. So Ebay constantly finds ways to improve, they add some feature...

UPLOADING MY PHOTOS ONTO MY EBAY AD.

Cannot Upload My Photos Onto My EBAY Ad. DISGUSTING!!!!

eBay blocked photo uploads

Can no longer create listings as photo upload feature blocked for past three days and eBay making it next to impossible to get to their chat room..... Anyone else suddenly having this problem???

Deduction of money on ebay gift cards

I tried using an eBay gift card I got from the store and balance was deducted with an excuse that an error occurred.Has anyone witnessed this and what can be done?

ebay gift card balance

I had some money left from several gift cards I used some days ago. I was trying to use them to pay for an article when an error popped up saying "we ran into a problem. Please try again later". I thought it was normal and then when I marked the bala...