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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

EBAY bidding bug prevents bidding.

When I try to bid, ebay gives me a box to identify myself by getting a call back number, When I receive phone call, ebay asks me to key in a single digit number on my cellphone (to receive a pin number). I enter this single digit number and my cellph...

HELP!!! Ebay removed all my Collections, a sort of Wish List!!!

WHAT HAPPENED TO MY COLLECTIONS???? That was my Wish List for myself & gift shopping!!! Even if items were sold, I could still have searched for similar items, but now I have only the haziest memory of what those items were. Ebay has LOST SO MUCH MON...

Contact Seller / I received an item that wasn't as described / request a refund, and nothing works

Website is broken: "Contact Seller" / "I received an item that wasn't as described" / Click on "request a refund" and evrything is frozen in any browser.

Anyone else not able to list?

I'm trying to make new listings but it seems to just come up with an error message saying Ebay's server is down and so I cant even draft new listings. Is anyone else experiencing this? I'm in North America - east coast if that makes a difference! Che...

No communication preferences on IOS

Hi: I use the mobile app and am ready to get rid of it because I cannot manage the forwarded emails and it’s swamping me. I read the advise to just create an email account spec. for ebay, but that’s what my ebay account is, in my opinion. I already p...

Update On Ebay Tracking Issues Please....

I'm looking for an update on Ebay tracking issues. This is getting really tiresome having irate customers who are not only facing delays from USPS but also not getting accurate information via Ebay tracking. A day or 2 after an item is shipped, Ebay ...

eBay's MISLEADING DELIVERY ADVICE TO BUYERS

Order placed on Saturday and despatched by 23rd December (by SECOND CLASS POST) Estimated delivery on or before Thu. 24 Dec. Even if despatched on Monday 21st December it is very unlikely that the second class mail will get there before Thursday 24th...

ebay closed

ebay closed 1-866-540-3229

can't change prices on BIN or auction to finish my ad

Hello,This is anew one to me. I am creating an ad that has not been listed yet. I can do everything but I can't enter a price if I list it as BIN or auction. It will only allow me to pick prices from a short previously used list.Is this just a new gl...

eBay's MISLEADING DELIVERY ADVICE TO BUYERS

Order placed on Saturday and despatched by 23rd December (by SECOND CLASS POST) Estimated delivery is on or before Thu. 24 Dec. Even if despatched on Monday 21st December it is very unlikely that the second class mail will get there before Thursday 2...

Print label

Is anyone else having issues this evening with printing label? I have tried since 2 o’clock and my label will not print. I always print from my iphone?

"Newly Listed" Items No Longer Identified in Search Results

OK eBay, in your never-ending ability to screw up this platform, what has been done in the last week or so that has eliminated the ability for "newly listed" items to be visually identified in search results??

Resolved! Oh-Oh. Can't list item All Of A Sudden

I listed an item today just like 500 previous morning, and all went well as usual. On the second listing I received a "To list this item, you need to accept PayPal or other approved electronic payments as a payment method." Of course as far as I know...

Can't upload pictures

Can't upload picturesimage errorInternal Error (ME200)20201207_133543.jpgOops! We're experiencing some technical problems. Please remove this file and try again later.Any help would be appreciated

What did ebay do to their site overnight?

I went from the best day of the 4th quarter in sales, 57 items over $1k in sales on Wednesday (I've averaged $800+ this month per day). To Thursday not even hitting $300 which is my worst day of 2020 so far. I did have a customer who complained about...