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Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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Forum Posts

I purchased a shipping label on a debit card, but ebay shows no record of this.

I'm awaiting a return to be delivered, mean while I sold an item that Im trying to ship. I tried to purchase a shipping label but because of my outstand negative balance for the return I had to update my credit card info. so i did this, ebay charged ...

Issues with offers

This morning I sent out a bunch of offers and got nothing but this evening I am getting offers from people giving me the same offers I sent out this morning. Weird

eBay is using AI to field reports of violations, and it's failing miserably

I'm very concerned about eBay's ineffectual use of AI because sometimes it absolutely requires a human to decipher whether or not a reported item for sale is prohibited. For example, red and blue LED emergency vehicle lights are prohibited on eBay, b...

Accepting offers

When I accept offers from my desk top computer, they do NOT go through, but do go through when I accept them from my phone...Anyone having this issue or know how to fix it?Thanks!

A new Low for eBay Support - the human "Experts" - now deferring to AI

I had two listings REMOVED because AI said I "didn't follow our Offering to buy or sell outside of eBay policy". Since all the listing contained was - the TITLE of the stock certificate. The SIZE, the CONDITION, and a guarantee of authenticity... I k...

User avatar by Adventurer
  • 114 Views
  • 6 replies
  • 1 helpful

For the love of God Put the Seller Overview Page Promotions Tile back the way it was Ebay!!!

You shove all the promoted store/listings/offsite garbage at the top, taking up all the tile space, and now we have to click and expand the tile to see our MORE IMPORTANT, NORMAL stats showing how many "free" listings we have left for the month. Plea...

Product Research for sold items not showing all sales

Anyone else having problems with the Research Products page - trying to bring up some searches for most recent sales, example for iPhone or MacBook and getting a page of results or none at all. Also when ordering by most recent sold, don't see anythi...

Photo upload issues

Yet again having issues while trying to upload photos to a new listing. First, it will be just a black box, second it will error out and say I have an incorrect file format (using .jpg) Every time this happens it brings productivity to a halt. I'm no...