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Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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Forum Posts

No response from support

I was told they would reply within 3-5 business days, so I waited, but I haven't heard back from support.I contacted them about the issue, but they haven't replied either.Until now, I've received an automated reply to my messages, but I haven't recei...

User avatar by Enthusiast
  • 19 Views
  • 0 replies
  • 0 helpful

Offer History Missing

I tried searching this issue thinking someone may have the same problem.When going to review offers on an item (I was sending and buyer countering more than once), there was no history. The sent tab also has nothing in it except "when you send an off...

Can't Upload a Video to my Ebay Listing

I have tried many times, and I'm sick of it. I have had this problem in the past, and again today. I try to upload a video to my Ebay listing. It simply won't work. At first, it will get stuck at some percentage (47% or 52%) and sit there forever. I ...

ebay issue.JPG
User avatar by Adventurer
  • 3746 Views
  • 25 replies
  • 4 helpful

When a return is issued, the prompt says "refund and relist for free", but it won't relist the item

I noticed this happening back in February on returns/ refunds I sent. I thought it was a temporary glitch. It is still happening as of today, April 19. Attached photo shows "Your item did not relist" and makes you go in and manually relist it.

20250419_131953.jpg

Ebay Customer Feedback is not working

When trying to leave feedback for buyers the system is not working. When I click on a customer to leave Feedback after they bought an item an error message pops up saying it's not currently working and to try again later. Has been happening since yes...

All product descriptions in Spanish

I primarily live in the USA. My main "ship to" address is in the USA. I have gone into account settings and set my acount address and country to USA. The entire eBay site is in English - EXCEPT.... The PRODUCT DESCRIPTIONS. Every. SIngle. Description...

User avatar by Adventurer
  • 446 Views
  • 8 replies
  • 4 helpful

Search bar is missing?

Disregard my message...it's already a known issue. I should've checked the main topic before making this post. Sorry for jumping the gun! When I relist items for sale, I have always went to Unsold Items and on the page is usually a search bar where I...

Screenshot 2025-04-18 at 1.07.12 PM.png Screenshot 2025-04-18 at 1.07.45 PM.png

Website Issues So Far Today

--The search bar is missing in various places within seller hub.--Also when I search to comp an item, best match shows 213 items. I then sort by lowest and it reads there are ZERO items and the sort option goes missing. As I find more I will update t...