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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Bulk Shipping Tool not working

For at least the last 7 days I have been unable to adjust the amount of insurance I want to purchase when shipping an item through the bulk shipping tool. For example: I have an item to ship that sold for $500. It will be shipped First Class at a wei...

Active items shown as sold 2 hours before actual ending

At approximately 5 pm Central on Day one of Daylight Savings (Sunday) my ending items were shown as ENDED. That negated any last minute bidding. Anyone else have this problem?

Sold items are put in unsold items

I had bids on 13 out of 15 items tonight and when they ended they were dumped into the unsold category. I contacted ebay and they said they would send a note to their IT department and a remedy should occur within 24 hours. I read on the community pa...

Problems with Selling Page

I have 2 sold items that have remained in "Active Selling" (they say "Ended"). They did not move to my "Sold" category but they did move to my "Unsold" category. One item I sold did move to the Sold category but the buyer is having trouble paying.

Item is saying Unsold, but when you click on it it says sold with winning bid???

Hi,I have sold (I think!) an item through auction around 7pm tonight, and it is showing on both the Android app and webpage as Unsold on the Selling dashboard. However, when you click into the item details it is listed as sold with the green banner, ...

Scrollbar on right side of description

Some of the items in my store have a scrollbar on the side if their descriptions are longer than a few paragraphs.. Looks awful with the list of 20 or so categories down the left side, and small window of text with scrollbar to the right, and then a ...

Account Activity/Selller Invoice

For the past three days my seller invoice has been wrong. Since MPs about the only thing that goes on there is Fedex shipping for me. For the longest time the running balance was 96.13 and indeed the line items added up to 96.13. On tuesday the balan...

Wrong Options

Going through our list of 'recommended item specifics' Some of the recommended options do not allow 'other' or 'none' or 'does not apply". They offer specific names only (such as companies) which do not match the product we are selling. If we have to...

Can't find listing from same problem.

E bay , this can't find your page problem has gone on long enough. It is very aggravating to deal with when you are trying to buy a coin at auction

Please Help!

I bought Nest Thermostat from this seller phli-7334, he is a fraud, and worse of all he provided to all his customers tracking numbers for deliveries in cities where his customers live. No one got anything from this seller but E bay is not returning ...

Sold items showing up as unsold items

7 sold items tonight are showing up in my unsold irems folder...customers trying to pay cannot pay. Spoke with customer service, they wre messaging I T DEPT. ANYONE ELSE???

Sale Link in store header Doesn't work

(note sale goes off in a day or two) Note the "items on sale" on lower left of header......it doesn't lead to items on sale, but rather to what I guess to be the store landing page......

eBay's Label Flow ... a never ending story OR just a game of Whac-a-Mole?

Well, the issue of Priority Mail being selected regardless of what the Buyer selected finally got fixed ... but now there's a new issue ... I use TWO methods when I list an item over 1 lbs ... Parcel Select and (regular) Priority Mail ... NOT ANY PRI...