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Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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Forum Posts

App will not let me log in

The eBay app will not let me log in. It keeps saying something is wrong. Whenever I try using Face ID it keeps saying they’re running into a problem. I’ve tried clearing the cache then deleting the app, restarting my phone and reinstalling the app to...

return

Seller bought something from me. I agreed to the return. He inadvertently stopped the return. We would both like to to restart the return so he can get his money back, but ebay won't allow us to do that. they made me file a complaint against the buye...

"We looked everywhere" issue

In recent weeks as I've searched eBay for items I've encountered this statment:We looked everywhere. Looks like this page is missing. If you still need help, visit our help pages.The help pages don't deal with this kind of problem. Since eBay can't f...

Resolved! Restrictions due to increased BBE rate (technical glitch)

Hello everyoneI have been working on eBay since 1019 and I have 1013 positive feedbacks 100% and I have more than 6300 items sold on the eBay platformMy account has never been subjected to any kind of restrictions or bans, I pay my financial obligati...

seller level.jpg account.jpg att.5ij3A9bUgEa_2tOSXX7hAoPV8YY9k3dXrvTIlFei53I.jpg att.McmfwNa2ipOS355sNL2VjOGCMDDomjCyEy57cwxwv70.jpg

Resolved! "New Offer" Call Out Remains on Front Page After Sale

Customer sent offer. I accepted. Sale Complete. 1 of these items still remain for sale but no new offers have been sent and first customer only had qty of 1. The call out "New Offer" remains on front page and notifications drop down. All caches have ...

Resolved! Appropriate language is not appropriate!

In an attempt to get infomation from an amateur seller I have attempted to send a message multiple times, but ebay's inept "language police" keep flagging it because their program cannot handle proper language and/or grammar apparently.Here is my mes...

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Offer ignored when buying

I sent an offer for an item listed at $199.99 for $150. The buyer accepted my offer, but when i went to pay in the review order section the price jumped up to $180.01. Why is this? I cannot pay the $180 I am confused why the price goes up