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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unfortunately, this item isn’t available for purchase in your location

Anyone else having problems with eBay Internation Shipping at the moment? The seller has allowed shipping for various countries. Also the country I wanna buy from. But then when I wanna checkout it wont let me proceed. Is this an eBay bug at the mome...

Tracking Numbers no longer on order update emails

We are a heavy buyer and rely on the tracking numbers directly displayed in the various order update emails that come to our inbox i.e. Order Shipped, Out for Delivery, Order Update. The tracking numbers are now gone. I have to hit a link for 'track ...

P&A listings required to offer free returns

I read the message, but don't quite understand. Is parts and accessories ONLY part of eBay motors? A better written message would be helpful.

Messaging

So now I am unable to contact ANYONE on the eBay messaging crap

Bulk Listing Tool Not Working

For the past few days I have been trying to use the bulk listing/editing tool, and it either will not load or just gets hung up when trying to change anything? Is anyone else experiencing this issue.

Cannot get in contact with eBay chat support

I've tried many avenues to contact ebay support for an issue via the chat. I do not like calling as I don't have a record of the call nor is it practical for me who primarily uses a desktop often. I also genuinely find better results if I chat with a...

eBay Marketing Socials STILL Down

I’ve been trying to link my EBay to my TikTok - I’ve followed all directions given by eBay - I’ve also done live text help - I keep getting message that it’s not me it’s them and they are working on issues . But - it’s been 5!!! Days . Any clues abou...

"Checking your browser before you access eBay" hangs on Firefox/mac.

When I click on a listing I get a new window that says "Checking your browser before you access eBay. Your browser will redirect to your requested content shortly. Please wait..." It hangs on this window and NEVER shows me the item. I am running Fire...

Can't Upload a Video to my Ebay Listing

I have tried many times, and I'm sick of it. I have had this problem in the past, and again today. I try to upload a video to my Ebay listing. It simply won't work. At first, it will get stuck at some percentage (47% or 52%) and sit there forever. I ...

Error message when bidding {e264579-1238861x}

Hello. When I try to bid on two different sellers (but only from these sellers, everyone else is bidding fine) I get this message:Item: 306197216132Item: 267190249946I bought goods from the first seller on Sep 23, 2023. The deal went smoothly. I aske...

Custom Templates not inserting correctly.

For the past couple of days my Custom Templates get inserted at the beginning of the description no matter where the cursor is. I have to cut and paste them to get them in the right place. Very infuriating! Is this a glitch or am I doing something wr...

Resolved! eBay website loads so SLOW

I can't understand why eBay's website loads so slow. I have fiber optic internet and a brand-new PC. What's up? I can empty a ketchup bottle faster.

I can not search Custom Sku by partial sku anymore.

I know eBay updated the search feature with custom skus to exact match. There are a lot of sellers who are upset about this. We use the sku to look up multiple items that may be part of a larger lot or a certain shelf number etc... So when we can not...

Months old listings getting charged Promotional Fees

Hi,I saw there's been a glitch with the EBay system causing people to get charged Promotional listings fees on items from months ago. I've had my store getting charged dozens of times in the past few days for items as far back as March, and some of t...

All product descriptions in Spanish

I primarily live in the USA. My main "ship to" address is in the USA. I have gone into account settings and set my acount address and country to USA. The entire eBay site is in English - EXCEPT.... The PRODUCT DESCRIPTIONS. Every. SIngle. Description...