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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Messaging center

Why I can not respond to my customers questions??

Resolved! listing tool not working

"Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later."

Trouble Editing A Coupon Discount

I have been trying to edit a coupon discount to add more items all morning. Each time I select Edit from the options under the three dots, I get the error page "It's not you. It's us." I have tried both Chrome and Firefox with the same results. Anyon...

My customers can't purchase my items from the mobile app

I was notified by a customer that they were unable to make a purchase through the mobile app and were receiving this message, "You can't purchase this item from our app. Add to your watchlist". I advised them to purchase on a different device and the...

my collection not available on desktop web browser Google or MS Edge

My collection page is not available on desktop web browsers Google Chrome or MS Edge. works fine with the mobile app.

Unfortunately, this item isn’t available for purchase in your location

Anyone else having problems with eBay Internation Shipping at the moment? The seller has allowed shipping for various countries. Also the country I wanna buy from. But then when I wanna checkout it wont let me proceed. Is this an eBay bug at the mome...

Tracking Numbers no longer on order update emails

We are a heavy buyer and rely on the tracking numbers directly displayed in the various order update emails that come to our inbox i.e. Order Shipped, Out for Delivery, Order Update. The tracking numbers are now gone. I have to hit a link for 'track ...

P&A listings required to offer free returns

I read the message, but don't quite understand. Is parts and accessories ONLY part of eBay motors? A better written message would be helpful.

Messaging

So now I am unable to contact ANYONE on the eBay messaging crap

Bulk Listing Tool Not Working

For the past few days I have been trying to use the bulk listing/editing tool, and it either will not load or just gets hung up when trying to change anything? Is anyone else experiencing this issue.

Cannot get in contact with eBay chat support

I've tried many avenues to contact ebay support for an issue via the chat. I do not like calling as I don't have a record of the call nor is it practical for me who primarily uses a desktop often. I also genuinely find better results if I chat with a...

eBay Marketing Socials STILL Down

I’ve been trying to link my EBay to my TikTok - I’ve followed all directions given by eBay - I’ve also done live text help - I keep getting message that it’s not me it’s them and they are working on issues . But - it’s been 5!!! Days . Any clues abou...

"Checking your browser before you access eBay" hangs on Firefox/mac.

When I click on a listing I get a new window that says "Checking your browser before you access eBay. Your browser will redirect to your requested content shortly. Please wait..." It hangs on this window and NEVER shows me the item. I am running Fire...

Can't Upload a Video to my Ebay Listing

I have tried many times, and I'm sick of it. I have had this problem in the past, and again today. I try to upload a video to my Ebay listing. It simply won't work. At first, it will get stuck at some percentage (47% or 52%) and sit there forever. I ...

Error message when bidding {e264579-1238861x}

Hello. When I try to bid on two different sellers (but only from these sellers, everyone else is bidding fine) I get this message:Item: 306197216132Item: 267190249946I bought goods from the first seller on Sep 23, 2023. The deal went smoothly. I aske...