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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Message images Bug

Got a message then an image (A), and then I got a few message more and another image (B). However, when I click on thumbnail for image B, instead of getting image B, I get image A. The thumbnails are not the same and totally different. The odd thing,...

Resolved! Unable to remove folders from my messages

Unable to delete or rename folders from my messages. I raised there issue here but was unable to resolve it. In the link you can see more about the issue and a screenshot.

Zero Viewers

I have had my listings on ebay now for almost 8 years and have never experienced this before. I have zero viewers on 400 of my 543 listings, and I have seen similar listings selling for higher prices. Why are my listings not getting views, and how ca...

No longer able to add items to watchlists that I created.

I can still see my custom created watchlists but I cannot add anything to them. If I add everything to my single Ebay created watchlist it will be far too difficult to find things so I will be buying them from Amazon, Temu, or Ali. Ebay seem determin...

Dysfunctional Shopping Cart

Don't you just love how the help topic section provides a link for human interaction that leads right back to help topics? I have every confidence that when the owner of ebay goes to hell, the same option will be available for him. Meanwhile, I went ...

can't complete a draft Anyone else having this problem

I have an auction I'm trying to list. However, when I hit list item at the bottom of the form, the screen goes gray and nothing happens. The item is in my draft folder but no matter what it would go to the scheduled item folder. I've tried numerous t...

Resolved! Feedback link next to username not working.

Every time I click on the feedback link next to a buyer's / seller's username, it takes me to a blank page. When I try to refresh the page, it's still blank.

Unable to upload photo - pics to return an item

Update: Resolution found: Can't upload photos to return item using Apple Safari, but Chrome browser works.The problem is Lockdown Mode. Although it provides enhanced security, it is somehow interfering with photo upload for returning an item. (Howeve...

Can no longer see if there are listings eligible for offers on the Seller Hub

Up until a few hours ago the top left box on the Seller Hub was a summary of actions needed. This included, among other things, the ability to see which items you can manually send offers to, i.e. new watchers. Without this information there is now n...

Trouble Listing Using Firefox

I seem to having trouble listing an item using Firefox. Have been using FF for many years and have never experienced this issue before. I use templates to create my listings and when I try to modify one of the templates for a new listing my changes a...

Motorcycle Parts Compatibility Not Working

Hi the parts compatibility is not working correctly for motorcycles. It has been working great for a few years now but it ain't today. Honda cars come up not motorcyles.

Ebay Catalog not finding any products

Is anyone else having an issue with the Ebay catalog? Regardless of what product I try to find in the catalog it just takes me to a blank template.

Listing Tool Not working Properly

The listing tool is suddenly not working properly with Firefox (I'm on a Mac). I've tried another browser (Brave) and it seems okay there but it's a hassle to keep switching. If I unclick the show HTML checkbox, it doesn't work. The preview will not ...

Frequent Forced Password Resets

Ebay has force-reset my password 9 times in the past 4 months. The boilerplate message implies that someone has been using my account, but oddly enough, I've never received an email informing me of a login attempt. How they are using my account -- in...