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My offer percentages have automatically changed to a different amount

I sent out offers yesterday and had a buyer message me for a lower cost. When I checked the offer I had sent, which was 10%, it was showing as 10.01. I then checked the other offers I sent out to see if this was just a one-off, and they had changed a...

Your site is not working

For the past 24 hours I have been trying to make a purchase. I click "Buy it now" but I am NOT, I repeat, NOT being given the "Checkout as a guest" option! This has been going on for 24 hours. Nobody has been able to help me. How did ebay stay in bus...

Request a new total button still missing from buyers carts

This issue is costing far too many loss of sales due to buyers who actually want to purchase items is being shown fictious shipping charges on multiple items of which the seller did not do...as well as those who actually message about combining the i...

Ended items have disappeared and I can't find them

Every night, I end 50 listings to then sell similar.I then check my active listings to be sure all 50 were added.Then I go to either ended or unsold to delete them but instead of 50 items to delete, there were only 25. I went back to active listings ...

Return labels no long auto generating since September 15, 2025

We are top rated seller plus. We have always had our returns auto approved and labels are auto sent to return requests. Since mid September, we now have to generate and upload our own return labels. We have worked with ebay on facebook, called custom...

ebay VeRO Portal website bug!!

Hello. https://vero.corp.ebay.com/ This is the website that eBay has recently established to facilitate intellectual property owners in reporting and handling issues. I received the email confirming successful registration. received this password res...

not able to message seller

I've been messaging back and forth with a seller over an item that was returned to her due to an incomplete address on my part. all of a sudden I am unable to reply and I get an error saying "user not found". I am still able to see her profile and it...

Product arrived but tracking says it didn't and seller isn't getting paid

I bought a book from a seller, it arrived, but the tracking says it never did and the seller isn't getting paid. They've been messaging me and I'm trying to help them get paid. How can I help from my end, or what should I tell the seller they should ...

Scammer Sellers using Fake FedEx tracking numbers as proof of delivery

Bought an item and it never arrived. The picture of the FedEx deliver wasn't the correct house. Was able to speak with the local FedEx manager who found out that tracking number doesn't go to the correct house, it is from an entirely different order....

Ended listings Lost in Space

Sunday, I ended 200 listings and shortly after relisted the 200 listings. Only 178 of the listings relisted and the remaining 22 are in the Unsold and not relisted section. I cannot get access to the 22 listing and the ebay rep in India had no idea w...

Offers Broken..Again? Still?

I am unable to accept offers or make counteroffers. Furthermore, the offer that I screenshot below was a $70 offer but when I opened it it shows up as $30....then I cannot counter or accept - error 2003. Has this been happening to anyone else? Is the...

Charts disappearing from saved drafts and live listings - Ebay Motors

Charts are disappearing from saved drafts. If you change the category, the charts come back temporarily, but they disappear again after saving. They also don’t show up in live listings. When starting a new listing, the charts are visible at first, bu...

Store Category 2nd app not sticking

This turned up this morning when creating a new listing and when entering it in the store category drop down section the 1st option sticks as it should, however when adding the 2nd store category it will appear and stick briefly even before hitting "...

eBay adroid app automatically selects "nature" under theme for a natural gemstone in fine jewelry

When I am listing fine jewelry for sale I often put "natural" in the listing title when a gemstone is natural. For example "14k gold natural sapphire ring". Even if I have started the listing on my computer, if I then go into the android app to add p...

Can’t accept nor send counter offers on offers received from shoppers

[have had this issue for 6 months. I can't figure why it does it to 80% of mylistings/offers/buyers, etc. A buyer either responds to my original offer with a counter, or a buyer send me an offer on my listing, and when I try to accept, I receive erro...