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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

[Buyer] If an item sells after receiving an offer from the seller, the offer is stuck in summary

So a few days ago, I received an offer from a listing I had checked a few times. The item is NOT on my watchlist anymore. The item sold on the 30th, but the offer still exists in my summary and cannot be deleted, or selected to be deleted. The only t...

Cant view all of my listing in seller hub

I have 7,000 plus listings, but on the back end in seller hub the most it will show me is 200. At the bottom of the listing page there use to be page numbers that you could click on to view the remainder of your listings but it isn't there now. Seems...

Not able to send offers

I have the same problem as another seller. I can't send offers or go to my selling pages beyond the 1st page. I have been selling many years and the problem is not anything I am doing wrong. My sister sells and she could not sell an item by hitting "...

You can't relist this, because you've selected to automatically relist it.

Why does this message even exist? Whether I turn the "auto relist" switch on or off, I can't list it again and it's not auto-relisting, so WTH ebay? How do I get my item listed for sale again?

Issues with condensing description into readable paragraphs when starting listing

It seems with the new “simplified” updates to eBay, after writing out the description and seeing the live listing the structure of the description changes. Rather than seeing nicely condensed paragraphs on mobile, you get these insanely long lines of...

ebay app send offers to buyers under tasks is not there

This is located on the selling tab under tasks. It was there one day, gone the next. Then again one day, now gone again. Ebay IT was supposed to call me back. Wondered if others experienced this issue.

Gift card purchase Refunds lost in system.

I can't find $900 worth of refunds sent to me apparently.

Resolved! Updated app, now can't upload photos

Yesterday I updated the eBay app on my Android. Today I sat down to do some listings, and when I attempt to 'upload photos from mobile', the app on my phone will only access 'cloud media app.' I am at a total loss here. I can click on albums, but it ...

Blocked ebay User's 15 Messages Have All Gotten Thru to Me Tonight

I have not ever run into this before. Blocked has always worked. Yes, I have both the choices checked.Tonight I had a run of rude messages & questions clearly answered in the ad. I nicely answered these questions, then ended up blocking b/c I could s...

Resolved! Selling Feedback Gone on Chrome/Laptop Still Visible in APP

That's pretty self explanatory. My seller FB shows No feedback received on Chrome.Checked the APP it's still there. Thanks

Resolved! Listing

Lists in Australia funds

store link issue

I recently changed my store link to ebay categories and it is saying all my active stock is "out of stock) and now showing any products? any reason for this

can not buy an item

Once I select an item I can not pay for it..

Listing Nightmare: Press "B" for BOLD - Watch Your Listing Collapse into a Paragraph. WHY?????

Why would Ebay want to sabotage my listing? For years I have used my own format without a problem.I usually write it up CENTEREDThen I BOLD and Select the FONT Now when I hit "B" it collapses all of my content into a paragraph.I have to rework it. Wh...

Seller "Header" Missing Since January 2025

I've noticed since January 2025 that when I open one of my listings, the Header appears for a few seconds and disappears. I thought it was a glitch (I also thought I reported it)...but it never was fixed. I just noticed on my husband's eBay account t...