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Current known technical issues - updated as of 04/08/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Unable to list Templates from Inventory Section
Is anyone else having issues using saved Templates in the Inventory section. I've been trying to use my saved templates for five days now and keep getting this message: "Well, this is embarrassing.We're sorry, but the listing tool isn't working right...
eBay says they called me but it's not true
I've tried 5 times today 01/06/21 to get a call from eBayThe page to click for the call says :"Estimated wait time:1 minuteWe'll call you at the phone number registered to your account, or you can enter a different number:" But then 5 minutes or less...
listing personalization not working
My listing requires personalization but it's not working. Personalization is selected YES. But it doesn't show up in the preview or when listed. I've had several conversations with customer service, and they don' t have resolution. Customer service s...
Error 5533 trying to send a reply with offer to a buyer
This has been raised a few times here and there but none of the posted solutions work. Tried a Firefox and Chrome, Android app, nothing works. I have a buyer who's been asking for an offer and I simply can't send him one.
Resolved! Watched items in custom lists get deleted when deleting from default watchlist.
Watched items in custom lists get deleted when deleting from default watchlist. Steps to reproduce:Add item to watchlist.Go to watchlist and select item, then add to custom list. (Can do this to multiple lists if desired)Item can now be seen in both ...
why have the catagories been removed from all listings
cannot see the category of a similar item or even my own items
Account was Restricted but I am unaware of the reason.
Hi, I’m a new seller on eBay. I recently made my first sale — a pair of AirPods 4. I shipped the item promptly and the buyer has received it without any issues.Shortly after the delivery, I received an email saying my account was restricted from both...
Photo of item doesn’t apear need help
Help me get photos back on my phone
"Paid - Ship Now" on Item Already Shipped
Both the eBay app and the eBay home page notifications are telling me that I need to ship an item that I've already shipped, which other parts of eBay also knows as I don't have any pending tasks, I don't have any items awaiting shipment, and this it...
email notifications
Seems like I am not receiving emails from eBay ...quite delayed...Am getting other than eBay emails, but not notices of eBay sales, etc.....Anyone experiencing the same thing today, Sunday, April 13th?
Ebay gift cards have not been working the last 4 days!!! April 3rd 2025 to today!!!
I keep getting a red error message on my Ebay checkout when using an Ebay gift card. The money is on the card and I see it added to my purchase transaction, but then when I hit complete order that red message pops up telling me to use other payment. ...
my cart
I had two items in my cart for a long time. Last week I went to order two different items. The old items were still there so I removed them. One of the new items I wanted to order wouldn't show up in my cart. When I went to browse that item, it showe...
Error when trying to check out and then paying
Hi all, I have a couple of items I want to buy and for some reason can’t finalise the payment. Last night, the issue presented itself in the checkout, the error telling me to trying going into the checkout again.This morning, went through the checkou...
Listing revisions
I used to be able to change the selling price by just going straight to it in the "active listings" . Now I have to go to "revise", scroll down to the price, change it, go down to the bottom of the listing and press "revise it". So much more work. Wh...
"with reserve met" counter showing incorrect count
Only 4 auctions with bids but the counter shows 5.
