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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

New Terapeak Sourcing Insights not working

I have contacted Ebay's online help 3 times to try to resolve this issue and was told it had been directed to the technical team. When I click on the Terapeak Sourcing Insights link it gives the error:You haven't sold any items in the past 90 days. C...

"See all eligible items" not showing in a promoted listing.

I'm running a near store wide volume pricing promotion but the "see all eligible items" link isn't showing up. Anyone got ideas as to why?

managed payouts

been having trouble getting paid for over a week status just sais (returned) ebay owes me over 500 bucks.i canceled all my orders and went on vaca mode until this is figured out.ive contacted ebay 3 times to no avail. they dont kno whats going on. be...

When I go to checkout, it keeps saying no network coverage and won't complete purchase

One-click export/save my Watchlist into a Calendar - Internet Time for ebay?!

Dear Ebay Staff! Is it possible to organize my Watchlist(s) into a separate Google Calendar?It is very helpful to see which auction ended soon in a calendar form instead of a list.Better to organize my day if I can see this information and with this ...

eBay app on iPhone not working

Can’t change listings.. reloaded app still no good. eBay did some kind of update 5 days ago and had not been right I never had problems ever before What is going on

Can't open ebay on Safari or Chrome ... "Server isn't responding"

Resolved! Cannot log in to ebay.ca consistently get "Unknown SplashUI Page" error

Here I am on Ebay.com but my account is on Ebay.ca. I can also log in to Ebay.deOn the Canadian Ebay site I get the message:"Unknown SplashUI Page"consistently!!!!! What does this even mean?So I cannot respond to any messages in Ebay as I can only do...

ebay motors collectable cars

Why have the ebay motors collectable cars site chg. It is almost impossible to navigate????

Completed & Sold

Please fix the glitch preventing us from checking sold and completed listing. We need these daily. This has gone on long enough.

can'r list an item

I tried twice to sell an item.Is something wrong?

Resolved! Taking action on open request

When the time has come to get ebay involved with a dispute, after selecting "take action" and "ask us to step in and help", I type in the details and press "ask us to step in". I then get an error page saying "Oops, we had a technical hiccup" and hav...

App turtle slow

App is moving slower than a turtle crossing the street .check my inbox messages and get the swirl for 15 seconds .Ebay must have upped their data gathering from customers a few more notches to meet quarterly profit targets ... seems to be getting wor...

Bug report: shipping cost multiplied by 10

Hi, I was bidding on an item with shipping cost specified on the listing of the item as EUR 44.99, translated into 458.20 SEK (as I am based in Sweden). That is totally correct, you take the amount in EUR and multiply by conversion rate to get SEK.Wh...