Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

chat with e bay.

how to chat with ebay

Tracking number not registering in items to be shipped

Cannot get the tracking number and carrier to register when trying to input tracking numbers. Is this a current system issue?

Cannot Add Tracking to Mailed items.

I cannot add tracking to my mailed items. I enter the valid number and nothing happens, it won't save. I called ebay and they said they are working on it but it's not working for hours and hours. Anyone else having this problem?

Viewing selling items

Cannot view my selling items !!!! **bleep**

clearing saved vehicles

trying to edit or clear saved vehicles in my account

Active Listings

I can’t view my active listings !! I just completed sales I hope it was received!! Let’s go EBay !!

Can't get on ebay. It won't connect today.

Did sight crash for everyone?

Ebay Slow to open

Ebay slow to respond opening and pages.

TRACKING NOT ABLE TO UPLOAD TO ORDERS / WORST EBAY CUSTOMER SERVICE AGENT

Hello All, First, I'd like to start off with the issue that we have been encountering for months and without any resolution from eBay. The issue started back in December of 2020. Where, we weren't able to upload tracking number via shipstation nor ma...

My Multi Variation listings are broken

I tried to update some quantities Monday. No revisions can be saved and a red error message up top says this after pushing the "Update listing" buttonRevise your listing It looks like there's a problem with this listing.Size is not allowed as a varia...

Keeps saying ebay cant generate shipping labels

I have tried three times now to purchase a shipping label. once i get through payment with paypal, it take me back to ebay and then the page says it cannot generate the label.

no pictures of items

I can no longer see the pictures of the items all other info is there but the pics

About Store

Hi, I have mistakenly updated my store. Please help me revert back the store to the old one.

False case opened

I ordered a gpu from a seller that said it had cosmetic wear but was fully functioning....the graphics card did not work. So I asked for a refund, started the process and got ghosted. Then on the last day for the refund, the seller opened a case and ...