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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Issues With Running Sale Event + Markdown For Last Few Weeks

Is anyone else having an issue with getting their Sale Event+Markdown to run appropriately? We try to have about 3 separate sales running at any given time. We coordinate the end by staggering every 3 days. I.e. Books ends at 11:30 PM on Tuesday, Rec...

Resolved! Oops! Something went wrong. Please try again later

After creating a listing, there is the "you are almost there" pop up, redirecting you to a page to update your personal info (address is step 1) and after submitting always gets stuck on the same page with a red banner stating "Oops! Something went w...

Ebay pictures

Currently I am using Auctiva as my listing format, because I could not figure out how to insert my pictures ‘centered-top-to-bottom’ in my listing on ebay itself. I use to use my own html but ebay said no no. Maybe I was not techi enough to understan...

E-mail notifications for saved searches have stopped coming

I have stopped getting email alerts for all of my eBay searches. Anyone have a reason why? This old thread a lot of the eBayers explain the same issue. Is there a remedy to this? https://community.ebay.com/t5/Share-eBay-Technical-Issues/E-mail-notifi...

eBay Standard Envelope will not let me Print Shipping Label.

Currently, I can print the labels when I use Microsoft Edge browser. I am unable to print the shipping labels using Google Chrome. You may want to try switching your internet browser. Let me know if that works for you.

shipping quotes and charges.

My UPS shipping quotes and actual charges are not matching. One was off by $10 and my measurements and weights are accurate!!

Profile pictures missing?

I am not seeing some of the posters profile pictures, plus mine disappeared and I had to reload it.

eBay uk not working

Hi since the 17th July anytime I try to search for an item on eBay uk the web page just keeps crashing and I cannot use eBay to search for items or just to browse can someone let me know if this issue is going to be resolved soon please ps the eBay u...

Ebay app for android sold function not showing up

I use the the app to search for selling items. I photo and then go to filter and down to sold. Recently the sold function disappeared. I deleted the app and uploaded a new one. Still doesn't work. Please advise.

Resolved! Deleting items from watchlist on summary page

This demon has risen from the dead again this morning 3/28/2022. Cannot delete watch list items either from the blue link on the item (just a whirling ball when I click confirm) nor from the item checkbox and delete box at the top of watchlist. Canno...

Can't change eBay Username

While there is a process to change Usernames, I cannot change mine. How can i fix this?

Resolved! Issues

Store Gategory will not work I try to go to Honda and it takes me to GM every time.All other Gategory work it's like the have a problem with Honda .I think about it when i make a new Listing

Resolved! Unable to Relist or Sell Similar on Unsold Items

Seems like i can not relist or sell similar on items that are on my Unsold list. Is anyone else having that issue? I know there are several issues that Ebay is working on but i have not seen this one being addressed yet.

GLOBAL SHIPPING

HAS ANYONE HAD AN ISSUE WITH ADDING GLOBAL SHIP ONE MINUTE I SEEN IT UNDER MY NEW LISTING TOOL. YESTERDAY AND TODAY CAN NOT FIND IT. IT ISN'T IN THE DROP DOWN MENU OF CHOOSE YOUR SHIPPING UNDER INTERNATIONAL. IT IS LIKE IT JUST DISAPPEARED. I DON'T S...

Refund Error and Negative Review

Hello One of the buyer asked us for refund and due to some error we are unable to refund him and then we asked him to contact the ebay and get refund but this is not the case, the buyer report us and give us negative feedback too How can i deal with ...