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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

request a total in the shopping cart not work

I can't request a total in the shopping cart. There is no Link "request total"It says "You can't request a total because the seller has already offered a discount for these items."But the seller insist that he doesn't offer a discount. Is it a glitch...

Intermittent problem with photo upload

I have been getting an error that shows 'no safe upstream' intermittently, doing a refresh of the page seems to clear the issue. Just want to give a heads-up on this issue.

MC011 Asking for updating tracking information. I have updated all 3 (out of 127) yet same email.

Hi, I am a new seller, active since march. I am selling mostly kitchen appliances (100% positive feedback - got one negative, but It was removed) . My account has been restricted after one dispute opened by buyer, but Evri was delaying the parcel for...

Technical Issues July 9 2022

New completed listings are not showing up. They just keep reverting to drafts. There are no error messages, they just do not show up after listing. I have logged out and back in. Cleared my cache. Logged back in. I contacted customer support but they...

Can the admins please change my email language to English please?

Where's My Seller Hub?

Usually, when I click on my menu for "Summary", it takes me to my Seller Hub. Today, it takes me to my Watch List. Only way I can get to Seller Hub is by clicking the "Selling" link and I can get to it from there. What happened?

Photos Not Displaying

Only 3 photos are being displayed for each listing. Is this deliberate or a glitch? It's been 24 hours since I noticed this issue both for my listings and the others I've checked.

Many of my listings are disappearing when searched for by lowest price + shipping.

First of all, I am a Top Rated Plus seller and have sold on eBay for over 20 years. Specifically, the problem is occurring with one of what used to be my best-selling item, "Rapid Action Extreme", which I sell at the very lowest prices on eBay. I hav...

Amazon Fire Tablet Issue

I am able to view item lists just fine, but when I look at item descriptions I have to switch the tablet to desktop view to see all pictures and descriptions in the normal format. This has been happening for three days. I have to switch views every t...

Amazon Fire Issues

Amazon Fire tablet - eBay loads but after a search when I try to look at an item listing I get a big blank page with a please reload box. It says eBay is unable to handle the request. This has been happening for two days. Another Fire user posted the...

Can't buy, can't contact ebay

Hi everyone. Since past week I've been trying to buy 3 items. They're from a seller I've bought from before and similar to other items I've bought in the past. Any time I go to checkout, I get this message "Sorry, we can't complete your checkout at t...

Problems with Payments?????

Buy it now, paid...got an e-mail saying Action Required - You need to resend your paymentI tried again, same thing. Tried a different Credit Card, Happened again. Anybody else having this issue???Ebay Aware? When will it be fixed?

Resolved! Trusted Devices - no option to add

Hi AllWe are a small business selling on eBay and we have four staff members (including myself) who need to access the account. We recently moved to two step authentication and this is causing issues as the 6 digit code is sent to the eBay registered...

Paid for items this morning card was charged double and still show unpaid wth

I had item in cart, paid and was charged double and still shows need to pay!! I also bought item buy it now was charged double and item never went to my purchased items and is still listed. What kinda junk is this

Resolved! Missing purchase history.

I signed in and checked my Ebay account to track 2 purchases I made 2 days ago. I only have one ebay account. When I click on purchase history there is none there, as If I have never purchased on EBAY. The purchases show up in my paypal account. Is E...