access denied

[black-lodge]

I have been getting "access denied" pages for anything ebay related links intermittently over the last 3 days.  I researched the issue for user end fixes, and nothing so far has worked.  Very annoying.  Also annoying is the some 500 new offer lower price e-mails I've been getting today, some 500 of them!  Any info on this?  TYIA

[eburtonlab]

Try another browser to rule out a browser issue.

"Access Denied" errors when trying to check out or pay usually indicate some sort of network error.

If you are using a VPN, try disabling it.

If you are using a custom firewall, that may be causing problems.

Try paying using your phone or laptop when not connected to your usual network wifi.

See here for further suggestions of things to try:

https://community.ebay.com/t5/Technical-Issues/Access-Denied/m-p/29845776#M56948

[black-lodge]

Tried it all, nothing, its not just when paying its when "anything" even just browsing. 

[eburtonlab]

If you get the same error after changing networks, you need to go to that Akamai client reputation page and find out why you are triggering that warning.

https://www.akamai.com/us/en/clientrep-lookup/

[black-lodge]

yup no issues there 😞

[black-lodge]

Still looking for assistance if any.

[eburtonlab]

What did Akamai say about your IP address?

[black-lodge]

not  bad risk score