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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Printing shipping labels

The printer will not print the label unless I turn off the printer and then turn it on again. Its not the printer, order details page and other non ebay stuff prints just fine. Sometimes the label will print at least 5 minutes later after creating it...

loading pictures

Having problems getting the photos to load in listings. Am using Windows 10.Any idea why this is happening all of a sudden?thanks.

Having trouble with choosing shipping for Ebay. It will not show either priority or first class.

Please help!

My pc reboots when i try to use ebay

New LIsting Tool Photo Adjustments Sometimes Require a double click of the mouse

I used the new listing tool today to create listings by "sell similar" and could not get the system to recognize a mouse click to select the main photo or subsequent photos for changes "Crop", etc. I could make no adjustments to the photo of course. ...

Can't Verify Info. Keeps looping when I try. Payments on hold.

On Sept 19th I received the message from ebay to verify my info by Oct 19th or payouts would be held.I just received an email this morning that my payouts are NOW on hold until I verify.So I went through the verification process and uploaded my drive...

Listings doesn't appear in search, and also in my own store. Only appears in Manage active listings

So I've run in to the problem of not being able to find my own items, even when I search them with Item Number. I tried regular eBay searchI tried going to my store and searching in Items for sale Only place I can find is when I go into my account an...

ebay standard envelope and the new listing tool

Cannot find the Ebay standard envelope choice for shipping stamps under $20 in the new listing tool.1. Shipping on the new Ebay listing tool defaults to package--where is envelope?2. Where is the standard envelope choice? Flat rate or calculated? Loo...

Listings

I was able to list 2 items this morning then this suddenly stopped I tried to revise one of the items and when I click submit I get a message that say’s submitting but the circle just keeps going round and nothing happensthe same thing happens when I...

"print shipping label" now missing from sold item page on paid orders

devon@ebay On sold and paid orders a new "this item is out of stock" banner has replaced the print shipping label link and there is no longer an option to print shipping label from the listing it self if the item is paid for. For some reason though "...

Cannot add any pictures to my listings since yesterday.

Cannot add any pictures to my listings from my Mac (since yesterday). The "add pictures" button doesn't work, doesn't do anything when I click on it (neither does the "add video" button). I can, however, add the pictures from my iPhone. But it sucks ...

Cannot use eBay shipping.

I had an answer from eBay, I thought, but it said to click on "the bug", and I don't know what you're talking about.

I never realised this part of ebay until now

Hello everyone,I'm glad I discovered this part of ebay,finally...I'm trying to remove a few vehicals from my " see if this fits your vehical" list but I can't seem to find a way! If anyone knows please lmk and thankyou in advance..

Having trouble generating shipping labels

I am also having problems generating shipping labels. I got the page up and one label printed after numerous attempts and refreshing the page a few times. Now unable to print other labels.

Resolved! Seller page reflects 23 items Sold, but with canceling Scam purchases, I might only have 5 Sold

I'm new at eBay. Since day two on eBay, the number Sold has been incorrect and my total dollars made has been incorrect. I have been canceling Sold items from Scammer purchases. I thought, the numbers would go down, and reflect the cancelled sales, b...