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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Why is ebay not letting me verfiy my account it keeps saying almost there please help

Label Paying & Printing failure ... work around

I experienced the paying and printing failure on the label flow earlier this week on 2 browsers - Firefox & Edge. It was sporadic but when it occurred I was unable to complete the label process until I tried the "Print labels in bulk" link on the lab...

Ebay won't add picture to an ebay message

Ebay won't add picture to my ebay message.eBay lets me select a picture but won't attach it.

0 Views and no sales

For the past 3-4 days my views updated with the new spring update but almost all updated to 0 views and the timeline coincides with almost non existent sales which has never happened and usually my items sell fairly quickly within a month or 2 for su...

Bug: Purchase history is autoscrolling to top of page on switch to window

When I am looking at my purchase history and switch to another window (eg notepad), and then back to the browser, the purchase history webpage scrolls back to the top of the page. That is making it very difficult to handle my expenses because I copy ...

Could not print eBay standard envelope.

I could not print eBay standard envelopes in Google Chrome. I signed in to Firefox and then I could print the envelope. Worked for me.

shipping labels technical issues

shipping labels not working all week, anyone else having problems not able to ship using Ebay labels?

Unable to send payout to approved debit card in app or web

Anyone having problems sending payout to approved debit card for immediate payment?? Was unable to send payout to debit card on 7/23 or 7/24. Screenshot attached from 7/24 attempt. Same as what I encountered on 7/23. Spoke with customer support on 7...

5 listing limit

I need help. The past 3 months eBay gives me a 5 listing limit. While I’ve tried numerous different things including: giving customer feedback, requesting limit increase, and even contacting eBay, I’ve still yet to get an increase. I understand it wo...

Download Reports - Active Listings - Missing Data

Hello there, I recently noticed that Download Reports for Active Listings are missing all newly created listings: https://www.ebay.com/sh/reports/ It started happening about a week ago. All listings created since then are missing from the report. Bas...

Active Listing errors today

All morning as I am in Active Listings on Seller Hib, trying to adjust some items qty as I do each day from overnight, all I am getting is multiple "Error - Please Try Again" messages in red when I try and adjust quantity. Anyone else getting this is...

Bulk Listings and Bulk editing not working for the past 3 days!

For the past 3 days I have not been able to use Bulk listing or Bulk editing. I can select the drafts I need to list but when I hit submit the screen keeps going through a re-fresh flash over and over and never populates. The same issues with bulk ed...

Cannot Print Shipping Labels

I can't seem to print a label today - packing slip opened and printed fine, but when I go to purchase the label, I click the button and nothing happens, no errors, nothing. The button just won't click. Tried clearing cache, and just updated Chrome.HA...

Shipping down

I have been trying to purchase and print a shipping label for 3 days now. Any word on when it will be working again? Will I get a mark against me if the item is late getting to the customer?