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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

2 Account Mess

So a while back I started using a new email address (still have access to the old one but it's kinda defunct for multiple reasons). I figured I'd make a new ebay account to use the new address. I barely used this account historically so didn't mind l...

Abuse of Return Policy

Will ebay ever figure out a way to better there return policy for trading cards? A customer bought a lot of pokemom cards from me and then put a return in stating they were fake. He also lied and stated they were sent unprotected but then proceeded t...

Screen scrolling issues

I struggle to scroll through product images on the app and just the ebay website. I don't have this problem anywhere else including Amazon and just curious if it's just me. Sadly I don't even like to shop on ebay anymore because of it but would like ...

Unsupported TLD's

I was recently trying to sign up for a new business account and found eBay won't support the .llc domain TLD in an email. This was introduced quite a while ago. How do I get eBay to fix this?

Shipping labels not working

Since yesterday 7- 10- 2022 I'm not able to print labels.

Site does not work

I mean it's completely broken an unusable. Both in Chrome and Edge, tried multiple computers. Is eBay still in business? It's been a while since I last used it. 1. After login there are two pages, each showing me an error message. It lets me in after...

Resolved! Can not upload photos or click NEXT to SEND REFUND after clicking report a problem in return.

The image upload in 'report a problem' opens the box to upload photos but does not actually upload any photos. Clicking "next" (after failing to upload photos) also does nothing. I can't send a refund and I need to report this buyer on 2 different re...

Issue with Category search

I've run into an issue with the search feature. If i've looked at a listing for Baseball jerseys, and I want to click the above category link to other " MLB fan apparel and souvenirs", the page endlessly loads and tells me that there is a proxy error...

Error every time I try to change account details

Sorry, something went wrong. Please try again later. that is the message i get every time i try to change my name. I need to change my last name but i can not. Anyone know if this will be fixed anytime soon

We do not accept this bank. Please add a different one.

Whenever I try to add my bank of america account for payouts. I get hit with the same error message everytime, I’ve tried the app and browser version as-well. I have a wire routing number and a paper and electronic routing number, which one do I use ...

Sellers photos cannot be enlarged when viewing listings

Recent problem with enlarging photos of sellers listings…will not purchase photos if I cannot see quality and condition clearly. Clearly this will impact sales.

Shipping address

When I try to add another shipping address, I constantly got "Something went wrong. Please try again later" error message. This has been going on for the third week

Firefox 102.0.1 Mac issue. eBay search drop-down boxes don't work

Suddenly, drop-down options like 'sort by' 'condition' 'item location' etc no longer work within a search result page.Seem fine on Chrome. Is this eBay or Firefox at fault??

request a total in the shopping cart not work

I can't request a total in the shopping cart. There is no Link "request total"It says "You can't request a total because the seller has already offered a discount for these items."But the seller insist that he doesn't offer a discount. Is it a glitch...

Intermittent problem with photo upload

I have been getting an error that shows 'no safe upstream' intermittently, doing a refresh of the page seems to clear the issue. Just want to give a heads-up on this issue.