cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to Login on App “Something Went Wrong”

I have tried most everything but still not able to login on my app. I’ve updated iPhone software, deleted app three times and reinstalled and changed my password I am at a loss. I can login fine through a computer but mobile app super not working. Anyone else have this issue? eBay said they were sending a ticket but haven’t seen this before. 

Message 1 of 4
latest reply
3 REPLIES 3

Unable to Login on App “Something Went Wrong”

What version number of iOS and what app version number?

 

Are you able to sign in to eBay using a mobile browser?

Message 2 of 4
latest reply

Unable to Login on App “Something Went Wrong”

Hey there - here is the info: 

ISO 16.3.1 eBay Version 6.96.0.3839

 

Able to login fine with computer and phone browser. 

Thanks for the reply -

Message 3 of 4
latest reply

Unable to Login on App “Something Went Wrong”

If clearing cache and data does not help, you may want to try posting on the iOS App board -- there are eBay folks that read and respond to app issues there that may be able to suggest something.

 

https://community.ebay.com/t5/iOS-App/bd-p/iosapp

 

Message 4 of 4
latest reply