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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

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I see ebays search is working .... LOL

Search ended listings for this..........Rainbow Friends Plush Toy, Rainbow Friends, Toy from Rainbow Friends Plushies, T Ebay said listing ended BUT here is a similar item......

eBay is holding my money hostage

I completed a sale today for close to $500. I have not used eBay to sell anything since they stopped using PayPal. I tried to enter my bank routing number and account information, and keep getting an error message stating that eBay could not verify m...

No shipping supply discount coupon

I haven't received my 4th quarter's coupon. Is that a normal delay?

Error code: 80016 - The seller doesn't offer combined postage discounts.

Why oh why does eBay always make life so difficult for both buyers and sellers? It's beyond me why they would put the default setting to "does not combine postage" and then flat out prohibit a buyer from easily requesting a combined invoice for multi...

Ebay not accepting my credit card and Paypal as payment

Hello,I'm trying to pay for my item on EBAY with my credit card, and got an error message to change my card or check if it has balance. Tried with my paypal account, and got message that my payment cannot be processed at this time.By the way, the las...

DESCRIPTION NOT LISTING OR CANT UPDATE

OK SEEMS THERE IS A BUG..ABOUT 530P OCT. 25 2021 I LISTED ITEMS NO PROBLEMS BUT WHEN I GOT TO UPDATE IT PROBLEMS-IT LOOKS LIKE IT ACCEPTED THE UPDATES,I THAN END THE LISTINGS. I GO BACK TO LOOK AT IT AND SOMETIMES IT HAS MY CHANGES BUT LATER I GOBACK...

Technical issues with my store, or something more sinister

Is there a technical issue that is impacting my store?Seller of thousands of items for past 20 years. Since Aug.6 2023, two sales out of 355 listings. Watchers remain same in number for weeks. No inquiries,no action. Called cust.service 3x in past fe...

E-bay webpage

Placed an order on 11/14. Received delivery on 11/17. E-bay webpage still says order has not shipped??? Why is there no way to contact E-Bay? They think they're to busy to talk to customers?

PROBLEM WITH EBAY's RETURN PAGE ON WEBSITE

I'm trying to return an item with a free return policy from the seller.I designated the item and filled in the details of why I'm returning the item.As I scroll down the page it asks for photo's I do not have a digital camera.Below that is a prompt t...

We need some Ebay return policy reform

How can ebay allow someone to return an item that was listed FOR PARTS Or NOT WORKING?? Buyer claims item is defective, of course it is! Its listed for parts, why is there no decline button when a buyer pulls these stunts?? Has to be a bug right??? A...

Please improve website search filter for laptops with 17-inch screen or larger

How do I give feedback to the website developers at eBay? I would like to buy or sell a laptop that has a screen that is larger than 17-inches, but the search filter only provides a selection for laptops with screens no larger than 16.9-inches.

Ebay app log in problems

I bought an Iphone 15 ProMax and I cannot download the new app or sign in to my ebay account via the app. I deleted the old app and tried to reinstall the latest version but there's an error whyn trying to open the App. it doesn't give you any option...

Problems with new iOS App Version 6.137.0

Hello Just to report that I’m having different problems with the new version of the app in iOS I just updated today, version 6.137.0 First problem I found is when clicking my saved searches, when I click on any of them an alert shows up saying “Error...

Can't Send Offers From App

As of this morning I am unable to send offers from the app (mobile). It shows there are items available to send offers and shows those items, but the send offer button is gone. Is this happening to anyone else and is there a fix? Thanks in advance!