Report eBay Technical Issues
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Forum Posts

"Show More" link not working

When viewing a sellers items the category list on the left will have a "show more" link if they have items in a lot of categories. Recently, this "show more" link stopped working. It does nothing when clicked.

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User avatar by Scout
  • 115 Views
  • 2 replies
  • 0 helpful

EBay app on iOS won’t log in.

For the past two days my app on my iPhone will not log in. It keeps on spinning at the Face ID point, tries to log in, then reverts to trying over and over again. When I turn Face ID off it requests my username and password but when I enter them it’s...

Offer not working

Hi all, I can’t make an offer on my app. After I click ‘Make offer’ it just spins a bit then takes me back to the same screen, with none of my remaining offers used but nothing submitted. Any suggestions? Thanks.

User avatar by Explorer
  • 50 Views
  • 1 replies
  • 0 helpful

Multiple Transactions-Same Buyer Issue

Just a heads-up. This is something you can watch for and report to customer service if it happens on your account. I had a buyer complete three transactions last night within 20 minutes (same user ID and same shipping info). The first two transaction...

My Ecommerce Store's Product Images Transforming Into Abstract Art on eBay Listings

Hey Everyone, I've encountered a bizarre issue with my ecommerce website integration on eBay. Recently, I've launched an ecommerce store at industrial adhesive manufacturer. I noticed that the product images for my listings are mysteriously transform...

User avatar by Explorer
  • 151 Views
  • 1 replies
  • 0 helpful

ebay search engine issue

The eBay search engine is not working. No exact match for routine items that were searched earlier. For instance 'antique oil painting' there were nearly 15-20 pages of exact match, but now for such search the result is "No exact match". Hope the eBa...

"Account Verification" issue

About 2-3 months ago, Ebay began asking me for account verification EVERY time I sign in. I have to deal with the screen in which you have to choose photos of matching objects. I wouldn't mind it occasionally, but does it have to be EVERY time I sign...

Buyers having trouble paying

I have had this happen on both of my stores now, where the buyer is having trouble paying, both within just a few days, hopefully this isn't why I've hardly had any sales this week ,one buyer said she had to repeatedly try to pay until it finally wen...

Unable to refund buyer

I am again blocked from refunding buyer. ebay has my bank infor added. I had set up that worked till now that Ebay pulls money out of available funds if available if not then from the bank. This time it doesn’t work. Ebay error i get is “add payment ...

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Age verification link leads to “its not you. Its us” server issue page

Attempting to purchase cutlery. When ebay goes through the age verification process i am instantly getting sent to the “it’s not you. It’s us.” page stating the server is down. Have tried various browsers etc but no such luck. Looking to see if this ...

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