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Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Customers can't add item to cart
I have 95 items listed in the same category and all have the same volume pricing promotion. Only one item has developed a glitch where my customers can only add up to three items to their cart even though there are 75 items in stock. If the customer ...
Customers can't add more than 3 items when there are 75 in stock
I have 95 items listed in the same category and all have the same volume pricing promotion. Only one item has developed a glitch where my customers can only add up to three items to their cart even though there are 75 items in stock. If the customer ...
I can't print postage labels, with the old or new shipping page.
When I click Pay Now I get error symbol, red circle with a slash. This is new, Saturday morning. West Coast US. Tried rebooting my computer. Still won't let me print.
Custom watch-lists POP-UP MENU wont scroll! Cant access my custom lists!
I have a dozen or so custom watch-lists (PC Cases, Graphics Cards, Mouse etc) and I cant access them because the Watch-list POP-UP MENU closes as soon as I click on the scroll bar to drag it (same with the 'scroll-down' arrow). Please FIX!!
constant loading
I click on an item I am interested in the listing after my search comes up. It opens a new page, and then sits there trying to load the page....for hours. I've left it alone and come back, and it's still trying to load up the page. Just a lovely whit...
ITEMS NOT SHOWING UP IN STORE!
Hi,I have listed 92 items on my ebay but only 19 items showing in my store! rest are where?
Can't revise listings, keep getting an error
I am not able to save about half of my listings. I keep getting this error: It looks like there's a problem with this listing. Inventory-based listing management is not currently supported by this tool. Please refer to the tool used to create this li...
Promo not working "Save 30% On Selling Fees" invitation only, but I was invited?
I got an email AND a private message from ebay for the "Save 30% on selling fees for in demand items", but whenever I try to activate the offer, it says "Unfortunately, this promotional offer is by invitation only.". Sorry, I thought I was invited be...
Whenever I try to contact the seller, it says "Oops! Something went wrong. Please try again later."
Whenever I try to contact the seller, it says "Oops! Something went wrong. Please try again later." Does anyone have any idea why it is doing this? How do I fix this problem? Please help. Thank you.
Promo In Demand Items - Not Showing as Used for Promo Listings
So listed more than 25 items yesterday that should qualify for the in demand promo offer I received. They are not showing up as being used. Shows 0 used of 1000. I listed items in digital cameras and in home speakers & subwoofers. Is this a glitch of...
Resolved! I can't see my listing in search results after more than 24 hours
Hello guys! So firstly i'm new on Ebay and i did lots of research before listing my first items. I made 2 listings so far but the problem is that i can't see it on search results when i'm trying to look like a customer on Ebay. I can see lot's of sim...
ebays phones down?!
This is the message I'm seeing when I need to contact right now.If you're trying to reach us by phone, we can't take your call right now because our phone lines are down. We apologize for the inconvenience. Consider browsing our help topics to find a...
Can’t make a purchase
I’m having issue purchasing items. It tells my to check my Credit Card information because it might be incorrect. I have tried to use both my cards without any success, please help. Customer service never answers
@eBay HeadsUP: Issue with presentation of shipping to buyers...
Despite stating in my listings that I use eBay's auto-combine and calculated shipping, I've gotten many messages from potential buyers concerning shipping for more than one of an item, and for more than one of more than one item. What they're not und...
Ebay "Volumn Pricing" Completing against "Order Discount"
I am getting really confused with Volumn Pricing. I believe Ebay "Volumn Pricing" is working against or competing with "Order Discount" It is hard to explain. This could be a minor design problem. Please follow the instructions below. Part 1=========...
