eBay

aliin_crystals · ‎11-13-2018

Hi,

I have listed 92 items on my ebay but only 19 items showing in my store! rest are where?

berserkerplanet · ‎11-13-2018

I see your 92 items in search and in your store from California just fine.

There is an eBay bug where some or all items that do not have specific shipping costs and option specified may not be visible in those locations where shipping is not specified. India is one of those places for all but 19 of your items (those 19 items appear when I change my location to India, or Nepal, and would also be visible to anyone located anywhere you have shipping specified for)

Here is the problem:
"Shipping and handling
This item will ship to Nepal, but the seller has not specified shipping options. Contact the seller and request a shipping method to your location."

https://community.ebay.com/t5/Technical-Issues/Problems-with-my-Store/m-p/29142732#M50736

eBay is aware of the issue, but I wouldn't hold my breath waiting for a fix.

The way to fix it in the meantime is to specify shipping and costs for all locations. Takes some work, but it is what it is. Between "custom locations" and/or International rate tables you should be able to specify correct shipping costs to everywhere.

(If you are using the Quick Listing Form, you will need to use the advanced listing form if to be able to enter multiple international options) https://community.ebay.com/t5/Selling/Simple-flat-rate-shipping-one-for-Canada-and-one-for-Worldwide...

thesoleproviders · ‎11-16-2018

I had this issue for 50 days and over 50 hours on the phone with Ebay and this poster I believe was the one that actually fixed my issue --- days later Ebay tech called me for the fix. Thank you community board members involved fixing part of my issues with my store

berserkerplanet · ‎11-16-2018

Glad you got your problem fixed.

>>The way to fix it in the meantime is to specify shipping and costs for all locations.

I actually just re-read what I posted there and realized that that statement is an assumption that having shipping specified (or adding it after the fact) fixes the problem is just that, an assumption.

I fell victim to the "correlation equals cause" fallacy there - jumped to the conclusion that specifying shipping costs would work around the bug (if it really is a bug) because of the observation that listings with unspecified shipping were invisible.

So is specifying definite shipping costs and methods for all international locations actually the fix?