Report eBay Technical Issues
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problem using paypal as payment

i won a bid item in ebay. When i posted my payment via paypal, it got reversed and the payment was refunded back to my paypal account for unknown reason. The seller sent me an email confirming the reversed payment and requested to resend another paym...

Man I need some help! Trying to start an auction with variations

When trying to add variations the page wont load and it says i page is unsafe and gives me an error. Ive tried 2 different accounts 3 browsers and 2 computers. It will let me do individual auctions but nothing with variations PLEASE Help

eBay not loading up or working properly!

Is anyone else having the same problems as me? I find eBay is really slow to load up, I can't view any other page on my listings or view what has been sold or search for an item. It's constantly trying to load up. Every other application on my iPad l...

Unable to edit variations in a draft

I'm trying to complete a draft for some Denver Nuggets trading cards. The draft contains a number of variations. It was working a few days ago. However, now when I click on edit (see the first photo) I am only shown a blank screen (see the second pho...

Screenshot from 2018-10-05 12-42-05.png Screenshot from 2018-10-05 12-42-16.png
User avatar by Adventurer
  • 384 Views
  • 4 replies
  • 0 helpful

Search near zip not working

I had two searches with a filter to limit search within 100 miles of my zip. They worked for several months but now the zip has been deleted. I recreate and save but then zip entry gets deleted

All pages load then go blank in Firefox

Just started today. I can load an auction, then the page will go blacnk and just say loading, and google ad services at the bottom...or some other ad eBay wants to serve. Updated firefox, have whitelist ABP and Ghostery. Chrome works, but why the iss...

Recommended listing time incorrect error message

When I went to list something this morning, I got a message saying that I shouldn't list between 2 and 8 PM, and that items listed in the evening tend to get more bids. However, this was between 2 and 8 AM.... Someone needs to fix the message, the lo...

User avatar by Pathfinder
  • 127 Views
  • 0 replies
  • 0 helpful

SALES AT AN ALL TIME LOW AFTER UPDATE

Starting at the Fall Ebay update i noticed my views were 40-60% in the green. Now they are constantly -10-30% down every day. When i promote my listings the impressions go even further down and views are cut in half as well. Before the seller update ...

User avatar by Guide
  • 264 Views
  • 1 replies
  • 0 helpful

Emails About Recently Viewed Items That I Never Viewed

Recently I've been getting emails from Ebay about items it says I recently browsed but in reality I never have. When I login to my account none of these items show up in my recently viewed list. I changed my password just in case, and this is still h...

User avatar by Enthusiast
  • 1270 Views
  • 1 replies
  • 7 helpful

Update browser??

My friend can't get on ebay or paypal. Message tells him to update browser by June 30. So, he updated Safari yesterday -- and it's not June 30 yet -- but he still gets the message. Any thoughts on how to correct this?

Final Value Fees not reimbursed when buyer buys then cancels order!

Buyers don't receive an emails where they have to confirm the order was cancelled/they have received a refund. Ebay doesn't refund fees for those transactions. Last week I've had a buyer that requested the cacellation, I agreed. Since then it shows "...

Minor error: "Contact" link is broken on the User Overview Page

tyler@ebay Here's another small error to add to your list of fixes. If one should venture over to a page such as this: https://www.ebay.com/usr/scott10019And press the "contact" linkThen they will receive an error of "Oops! Something went wrong. Plea...

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