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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Frustrated and concerned Seller

Better than 12 years on Ebay and a Power seller October 2018 has been a disaster in sales. We had a period of 8, 5 and 4 straight days of no sales during the month of Oct. 2018. Our sales for October 2018 was $690.00 compared to $2105. in Sept., $152...

store webpage

my store hggoods webpage doesn't show any of my active listing When i go to manage my store and edit store it and even when i revise it, it still won't show any of my active listing. I been in contact with ebay customer service and they say that they...

Ebay site not secure

Is ebay planning to fix the site not secure tab on Google chrome. I fear this will lose customers without doubt. Ebay please let me know if this will ever be fixed

Error viewing items being sold

Attempting to navigate to the Selling page in My Ebay at http://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta¤tPage=MyeBayNextAllSelling&ssPageName=STRK%3AME%3ALNLK%3AMESX but after successfully loading most of the page I'm redirected to https://www.ebay.c...

Pictures Not Uploading When Using SYI for New Listing

The first picture will show "100%" but there is no picture. The other pictures won't load at all.

Saved searches not filtering properly

As of three days ago, my saved searches are not working properly on the iPad app. When I go to new results for a saved search, it displays, for example, 90 new listings. But when I filter these results down to either buy it now listings, or used list...

Shopify - International Site Listing Upgrade Fees

In the past 3 months I have been charged 564.00 in international site visibility fees from listing I did not upgrade. I list my items through shopify but there is not option for interntational site visibility. When I called customer service they said...

received messages from seller make 3 messages, clogging up msgs

Lately when I receive a msg from a seller, so far any seller in China, I get 3 messages from seller. Since they are set to forward to my email I get messages there too. This ends up making a lot of duplicate messages. any idea on what is causing this...

Drafts won't save my description.

For about 2 days now I am unable to save my descriptions in my drafts. I have tried different browsers and clearing cookies, still it will not save my descriptions. Any info would be great. Using chrome on windows 10 but again i have tried multiple b...

A Banner Ad is Stuck On My eBay Page

Hello, A Banner Ad is Stuck On My eBay Page. It covers the top third of the page, blocking information I need. Anyone else experiencing this? Thanks for your time

Store Newsletter not going out.

Anyone having issues with their store newsletters? Our newsletter is not leaving pending status.Thank you for your time,

Art-Prints-Abstract is showing the Abstract subject to be "not specified" on me and many sellers

Please fix this is a good selling category,thanks

Art-Paintings-Abstract is showing the Abstract subject to be "not specified" on me and many sellers

this is a good selling category please fix this,thanks

Bulk Edit not working. Please add me to the fix it list.

Hi eBay Tech Team, Please, add me to the list of sellers experiencing issues attempting to use bulk edit. Error messages when attempting to bulk edit 6 items. Cannot edit more than one item at a time. I have over 700 items that need an edit. Please f...

Where do I find a failed listing

I tried to list an auction but apparently it failed ebay criteria. I don't have a problem with that, but I cannot find where the listing went and the reason for the failure. It is probably right in front of my nose on my ebay, but for the last hour I...