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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Return policy information lost!

Beginning yesterday we noticed an issue of our stock management software reporting an error. Our software adjusts stocks automatically to match our stocks in warehouse. We were receiving an error: "Error: A return option is missing or not valid. Upda...

Can't use Gift Card Ebay

I have a 200 dollars in the gift card but the code is no letting me and its showing that the its not in the plan I choose

Your connection was interrupted A network change was detected. ERR_NETWORK_CHANGED

I get this same Message every time I click on something in my ebay. Such as when I click on revise this message come up. Said reload. If I click on manage my store. Has ebay has a network change. My network provider has not.

Resolved! buggy search. how to file a report?

I was thinking that eBay has got the search right compared to awful search on Amazon for example. But no, I was wrong. Here is a very simple example that eBay search is not showing you all the results it should. This is super annoying. Its okay to bo...

Store Categories are not showing up on my store

Store Categories are not showing up on my store for almost like last 15 days..Have escalated it to Ebay support team in USA And also to EBAY account management team but no use. Initially I was told by EBAY account management team that since I am chec...

Resolved! Want to hire an external developer. How can I give him access

without giving to much information and my account is secure after he finish his work. Or is the best way to ask him to use his own accountgreetings from GermanyMichael

Items don't show up in store

Hi, I have added 17 listings and after more than 2 days, they haven't appeared in my store: https://www.ebay.com/str/allenhype I double checked all items, they have a category from my store assigned. Is there something wrong? It shouldn't take that l...

Unable to List Items

Very odd. My account is current (my account is automatically deducted at the end to each month) but tonight, while attempting to list an item, I got an "alert," stating "To ensure success for our sellers and create a safe marketplace, eBay places var...

Appealing an account restriction...no response after six phone calls...feel like I'm getting nowhere

I promoted my listings last November and sales increased a lot shortly after. Sadly, this overlapped finals and I had trouble keeping up. Buyers started opening a lot of item not received cases. eBay shortly after restricted my account. Lesson learne...

Resolved! Active content issues

Having difficulty navigating the site. Can't get to item descriptions. Can't get to search options. Pages are a jumble of text/instructions.

BUYERS BEWARE of costs when using Ebay prepaid RETURN labels!

I received a flag that I was not happy with and contacted the seller to initiate a return. I was told to use the Ebay return button and in the reason for return I wrote that I was unsatisfied with the quality of the item; the flag was VERY thin, actu...

Resolved! Bulk Shipping Tool Will Not Print Regional Rate Box A or B Labels

This has occurred for three days straight. Every other mailing label in bulk shipping will work except for Regional Rate Box A and B. It says dimensions required in red lettering, but will not allow the blank to be filled. For regional boxes, dimensi...