@mtgzeavy wrote:I then got an email stating:
” we’re sorry you had a problem with your purchase. However, the seller provided tracking information that shows the item was delivered to your address. After reviewing all the details of this case, we determined that you won’t receive a refund.”
Help me out board, What dance moves did I miss here?
I skipped the INR and went straight to a missing parts or pieces return request on Jun 10 uploading all the images, which an INR won't let you add to the case.
Then without doing anything else -- no contacting eBay, no messages to the seller, no asking eBay to step in -- eBay automatically refunded 4 days later on Jun 14 just after midnight Pacific Time.
After you lose an INR @mtgzeavy eBay allows you to go back and start a return request to get your refund. If my seller had issued a prepaid return label to return the missing item, I was going to mail those documents -- probably it'd be a bad return address but eBay would force a refund anyway. Or if I had to ask eBay to step in, same.
