A seller send my package at the wrong address.
The company says delivered and there is a picture of the package put on the floor at an unknown address.
My delivery address is a UPS store with people that gets the package for you. The package has been delivered during working hours so there is no way that package ended-up on the street. Actually that is the reason I am paying an expensive service to get my packages so I don't have to worry having the package left on the street.
I opened a case with Ebay giving all the information that I am providing right now. I called the delivery company and they told me by phone that the address of delivery is not the address I provided. I asked the seller to contact the company which he didn't do.
Actually there is an history on my case where I ask question to the seller and seller never replies but Ebay didn't even care of that.
The seller just said package delivered to Ebay and the case has been closed on his favor without him doing nothing at all to check for a package that he is responsible to deliver.
Ebay abandoned me (the buyer) so I opened a case on Paypal and exactly the same thing happened. Buyer protection ? no!
It is easy for an Ebay seller to ship to the wrong address and go away with it.
I just can't believe with all Ebay years of experience that they still consider that a delivered status means the package has been delivered at the correct address.
I am going be very careful from now on buying from Ebay because sellers bear no responsibility for sending your item to the wrong address and nobody cares from the seller, to Ebay, to Paypal except the buyer (me in that case).
I wonder to how many buyers it happens on Ebay every day.
