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Forum Posts

Customer service phone number

I ordered 2 of the same items from a seller. The seller only ship one item. I’ve contacted the seller and eBay customer service and all I received back is that the item has been delivered. This is not acceptable as an answer to my problem! I only rec...

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Any Ideas as a buyer to get my money back?

I Made a purchase from a seller on here and they shipped it to the wrong address, I tried to contact The shipper, but l got nowhere, So I contacted Ebay and because USPS says it was delivered, they closed my case and essentially told me to pack sand....

Resolved! Shipping costs change.

Hello, I need to change the shipping costs for an international buyer and I can’t find anywhere to be able to update it so he’s not able to pay. And I can’t seem to reach a real person at eBay and the auto chat function is not giving me the correct a...

Resolved! Procedure for handling item damaged in transit with USPS

I shipped a dish to my ebay customer via USPS ground advantage and it arrived broken. I want to issue a refund asap. What is the best way to handle this. The item cost $55 and USPS covers us to $100. What is the best way for me to handle this?

Can't ship to Connecticut

I have a buyer trying to purchase a baseball glove I'm selling and it won't let him purchase it. I don't' have any exemptions on the item yet it says "Unfortunately, this seller will not ship this item to CT, United States." What? Why won't it let me...

Purchase

Hi, I just received a pair of Sorel boots from the seller Sash90. The boots do not fit. I am trying to contact the buyer but when I click on that option it just brings back to the order.Please advise.

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