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Mentors are seasoned buyers and sellers who have volunteered to answer buying and selling questions.
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Forum Posts

Asking for phone number and email

Hi I have a buyer that claims item didn’t arrive but there was something different in package I am asking for pics of original packaging and shipping label and last 5 days always a response as to why can’t send pics and asks for my email and phone an...

UPS wouldn't deliver to 9 digit zip code

Recently had UPS package delayed until I fixed the zip code from 9 digit to 5 digits. I tried to change my ebay commerce address from 9 digits to five and it won't allow it. Trying to avoid the same problem the next time someone ships me something us...

User avatar by Enthusiast
  • 1 Views
  • 0 replies
  • 0 helpful

buyer can't make payment

I have sold a car and the buyer can't seem to make payment on the site. Does anybody know how to reach a real person at Ebay for help?

Cancellations

I accidentally listed an item I no longer have . It's only been on there for 5 min , how go I cancel without getting charged

Reactivate your eBay account UK

I have been told to use the contact us form but the assistant shows an option to Verify your account but the button send me to my ebay USA! so I click on the chat with an assistant button and it only shows options for USA or Canada, I have closed eba...

未有收到所有貨物

我購買了防蟲藥物,但只收到木塊沒有收到藥物,當我發現時已經太耐了,但我有運輸證據,因為每盒木塊約1.9公斤,但沒有包括藥物,藥物約有1公斤,所以每盒藥物加上木塊應該有公斤,所以賣家一定沒有給我藥物或可以分了2張運輸單,但我已經聯絡不到賣家,麻煩你們跟進。

User avatar by Pathfinder
  • 15 Views
  • 1 replies
  • 0 helpful

To anyone that can help

Trying to upgrade and update account info. I was hacked and I need help changing it. Can anyone point me in da right direction please and thank you.

List in UK in GBP

I haven't listed anything for a while. Now my listing defaults to US settings. How do I list in UK only in GBP?

Community

Trying to upgrade and update account info. I was hacked and I need help changing it. Can anyone point me in da right direction please and thank you.

bought items then they cant deliver.

bought and paid for a diesel tank from 2 different e-bay shops, different prices and different names and both sent the same message after confirming delivery would be in 3 days saying they have been informed by the courier that we are too far away th...

buying

why does a blue box appear and not allow me to purchase an item or even add it to my watchlist

User avatar by Enthusiast
  • 5 Views
  • 0 replies
  • 0 helpful