I shipped a dish to my ebay customer via USPS ground advantage and it
arrived broken. I want to issue a refund asap. What is the best way to
handle this. The item cost $55 and USPS covers us to $100. What is the
best way for me to handle this?
I shipped 2 dishes via USPS ground advantage to my ebay customer. Dishes
arrived broken. Item was for $55, USPS includes up to $100 insurance. I
want to refund the customer asap. What is the best procedure and how do
I go about filing for a claim. Do...
I listed an item for a friend as an "auction" listing . We got a low
offer but my friend accepted the low offer. I changed the listing to
allow offers and then accepted the offer. When we checked the sold
screen, the item showed that it sold at origi...
I sold an item and customer requested a return with the reason that
"item did not match description". Customer's comment was that he/she
FELT that the item was missing inserts. Item description did not mention
inserts and images did not show inserts....
I sold an item, shipped it free of cost to the customer then the
customer requested a return with a bogus reason as to the condition of
item (they apparently did not want it) as the item was exactly as
described. In my item description I stated that ...
Thank you for your explanation and yes, I did send several screen shots
of various screen pages, but this system puts the seller in a
difficult/touchy situation. I think eBay programmers should think things
through before they offer new selling optio...
Yes, the user ID is the same. My problem is that the starting price
appears in the sold listing without a strikeover. When the owner of the
item checks the "sold" listing it appears that I sold it at the original
list price, not the lower offer price...
