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Forum Posts

Sellers want to join and collectively write to ceo

Hopefully if all the sellers on ebay, atleast the ones based in USA, would write about the defect in ebays money back guarantee policy;that by choosing item doesn't match photos or listing description, no matter how diligent a seller is about adequat...

Serious seller mid-representation

I purchased several sapphires and had one set, intending to give it to my niece. I decided to have it appraised, but the appraiser was unable to confirm it was a naturally-created and heat-treated sapphire originating from Ceylon/Sri Lanka as stated ...

what to do when cell phone i purchased was represented as unlocked but it is actually locked

I'd like to contact eBay customer service about this because the item description was incorrect. i'd like to be compensated because I had to buy another new phone, which I wouldn't have had to do if this phone actually was unlocked, as advertised. I ...

User avatar by Explorer
  • 23 Views
  • 3 replies
  • 0 helpful

Regarding policy violations

Several sellers from Japan are selling other people's products as if they were their own.And when I purchased an item from them, they chose to cancel the purchase for my convenience even though they did not have the item in stock. I have purchased mo...

User avatar by Pathfinder
  • 21 Views
  • 2 replies
  • 0 helpful

Return Request Question

I recently sold a container of beard oil to a gentleman. He has requested a return which was granted automatically. How do I handle a return of a partially used item that the customer stated, "I just don't like it".?ThanksPokithelab

eBay doesn't honor their own policy!

Hi! Buyer returned papers instead of an iPhone 13 Pro and used a third party freight forwarder for initial order. Total scam! I filed a Police report (opened a return package with the Police Officer as a witness) and reported a problem with the retur...

eBay International Shipping

An international buyer pays for shipping to the Chicago international shipping location, but who pays the cost of shipping from there to the final destination?

Ship from address

Hello, My question is reguarding my seller account. I recently moved and my ship FROM address has changed. I have updated all of my address including my ship from address to my current address. When I create a new listing, the new listing still shows...

MC011 Account Suspension

I been waiting for response about my account suspended issue, I reply though the mails which the team sent me and though eBay application as well, but the mails seem never delievery to them, i offer the information they ask me to provide and after a ...

Package delivery taking to long

So I ordered and paid for a package on the 12th of April it said 2 to 3 day delivery ships within next day usually next day. It was paid for immediately and the item didn't get the label printed until the 17th of April and they chose UPS 3 Day select...

User avatar by Enthusiast
  • 32 Views
  • 1 replies
  • 0 helpful

orange connex fake package

On Friday, April 19, 2024, I received an unordered item. The return address was CS@Orangeconnex.com, 1841 Taylor Ave, Building 24, Louisville KY 40213, phone = (866)960-9554. It was a tiny envelope with a “thank you for your purchase” note in it, and...

Incorrect Invoice Amount

Hi - newish seller here (last time I sold much was a long time ago, so effectively a new seller). I sold two items to a buyer (two pairs of pajamas). These were separate listings even though same type of pajama - I wasn't able to do variation listing...

USPS claims it left package on porch

I am the buyer. Item is vintage so i can't easily find another one. USPS said it left package on our porch. We have a camera in the front of the house that can see the street and people going up or down the front stairs. For that day no postal truck ...

Uploading picture of wrong item buyer received

Does anybody know how to upload a picture of a wrong item received by the buyer? I am waiting for the seller to send me the return shipping label; instead, seller has asked me twice to send a picture of the wrong item I received. I have replied twice...