Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Resolved! eBay standard envelope shipping option not available

For the past few hours, the eBay standard envelope option for shipping trading cards under $20 has not been available. This is troublesome, as I was planning on listing several cards today & am not looking to pay $4-$5 first class shipping on lower v...

How to find my shipping labels older than 90 days?

Looking to find out how much I spent on shipping for something I sold on Ebay, and I see that the "shipping label" tab only lets me go back 90 days. Any other way to find out how much I spent?

Shipping not through eBay

I want to ship ( handkerchief ) in regular envelope and not through eBay.

Shipping advice

I sold an item and have been paid. The buyer is asking me to ship to a different address. I purchase my shipping labels through eBay, so the address will be what the buyer has on their account. What should I do?

Buyer won't accept parcel when they try to deliver

I sold a large doll and it was very expensive. I shipped it to the buyer who lives in Florida... I am in Canada. They have tried to deliver the parcel 2 times now and for some reason the buyer will not accept delivery. What can I do about this?

Calculating Shipping Cost

Hello Folks - how do I calculate shipping costs so as to include the actual shipping cost on the invoice? Thanks.

If I ship an order and I have under estimated shipping does the order get delivered ?

If I udner estimate the shipping total does Ebay take the difference out of profit or does the Item come back to me?

A good reason to allow sellers to send invoices to buyers for combined shipping

Today I had a buyer purchase 2 of my items by adding to the cart and paying. I have my combined shipping set to add both items weight (2 Lbs. each) together and subtract 7 ounces for the 2nd item so the package would weigh 3 lbs. 9 Oz. Each listing s...

Resolved! Shipping Delays

I recently sold and shipped an item USPS 1 to 3 Business Day Priority. I paid shipping, as it was listed as free shipping to the buyer, and it shipped the next business day, following the sale. Delivery was originally scheduled for December 12th. Now...

Postage Owed on Shipped Item

I recently made a sell and purchased shipping label through Ebay. Sell included free shipping. I shipped the item to buyer. Buyer messaged me and states that notice was left by mail carrier that postage was owed. He attached photo of notice. Ebay mad...

Shipping charges

My first post Still new at ebay, just started my 3rd year....LoveIT!!!Keep getting the same buyer question often.The buyer adds 10 Mens Dress Shirts in differentsizes and weights to his cart, maybe 20+ Lbs and then asks whythe shipping is so expensiv...

Which shipping option should I choose from Sweden to the rest of the world?

Hello! I really need help because I have asked suppliers in Sweden, such as Postnord and DHL, about how to ship the items I sold on eBay, but they didn't know and suggested I contact you for guidance. When I try to determine which type of shipping to...

Adding tracking to a return

Return was authorized; I returned the item using my own carrier, not the ebay return label. I want to add this tracking info to the return documents but can't figure out how to do it. Ebay instructions say there is a drop down menu with carriers to c...

Shipping through shiply

Just a warning. Don't do it. I know there's probably 90% of shiply carriers that are good reliable shippers. But why I say avoid them is shiply itself. They will not act as a reputable company. I was ripped off by one of their carriers. I opened a di...

Resolved! Can i receive refund for postage paid for USPS Ground Advantage if the USPS lost my package?

Can we receive a refund for Ground Advantage postage purchased through eBay if no acceptance scan in tracking and order was refunded to customer for INR? So we can cut our financial losses due to the post office's incompetence. Since the USPS retired...