Shipping

Forum Posts

Sorted by:

Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Shipped an item via Global Shipping and now it's lost... what do I / the buyer do about this?

My client is reaching out to me about this, and I don't have any idea what to do about it. As I understand it, once it leaves the states, it is the international carrier that is responsible. I've dealt with lost items before with domestic shipping an...

Item shipped but never delivered, now INR case

I sold and shipped an item last month. Soon after I had shipped the item, the buyer told me the address he gave was wrong and that he wished for me to change it. I simply told him that I could not, as the item had already shipped, and took no further...

How to remove ShipCover as an option from shipping

Just curious if there is a way to remove the ShipCover insurance option completely from my preferences? By default it is the first shipping option available for USPS shipping and I will never use it. How do I remove it all together from my shipping l...

No QR code or shipping label

This has happened twice now. On first occurrence I was able to remedy situation by calling eBay. Attendant confirmed that my settings were all correct but didn't know why I didn't receive a QR code or shipping label after paying for shipping. I said ...

Resolved! EIS attracts Hong Kong camera buyer, eBay refuses to send camera

Sellers, As we know, eBay (via EIS) makes listings available internationally unless the seller explicitly excludes international destinations. I'm fine with that and commend eBay for making international sales so easy for sellers. But that doesn't me...

Screen Shot 2024-09-06 at 2.42.35 PM.png

Why only USPS?

I have nothing but problems with USPS and FedEx. It is very very frustrating that I cannot select which carrier I would prefer to ship my purchases.

Resolved! Shipping - The Handling fee setting is missing from the shipping options.

I have items that are large and that require alot of packaging that I ship from time to time like Guitar Amps and Cabinets.I also have items that need tracking and packaging built into the cost of the shipping.I want to make sure that the buyer pays ...

New seller

I have made my first sale buyer has paid for item plus $14 USPS shippingI am instructed to purchase $14 labelis that correct?

Issues with authenticator shipping

I live in airbnbs in Alaska where I have no mailing address. I ordered a pair of shoes that the shipper indicated would be sent via USPS; using an address of General Delivery, which 1000% means "send to the post office." At no point was I told the au...

How can I appeal an additional charge/adjustment from USPS on an eBay shipment?

Had this issue, hopefully will save you some timeReached to Ebay, they Referred me to uspsUse this link to submit your dispute Automated Package Verification (APV) DisputeAfter filling your infoYou will receive an email stating Your dispute request f...

Resolved! Did the USPS changed International services? First Class?

I haven't shipped first class international in a while, today I was told that that there is a new first class international service and that the one I used for years no longer exist. Is that correct? Also, are the tracking codes not using the LZ anym...

Resolved! "It was not possible to generate the label. Something is wrong. Please try again later."

I doubt theres even a point in posting this, since Im one of thousands of members who are dealing with the same issue, but ebay has shown time and time again that they neither care to solve the issue, and dont care about how it effects the lives of t...

Marked delivered, USPS said they accidentally delivered it to reshipper

Reshipper strikes again, now they are stealing packages! (levity) Buyer claimed they never got it. Figured it would show up eventually. Buyer reached out 2 weeks later saying still not received. Opened case with USPS and they called/emailed saying it...

cannot ship because of snowtorm

we have a major snowstorm in my area, I cannot get out to mail packages. Will I be dinged

eBay Label error to FBO/AA for USPS even after filling out the customs form

I have filled out the customs form successfully with proper Tariff ID (which is only available when selecting USPS, not FedEx) and no matter what it gives me an error try again later message when trying to print the label. Not sure what I can do to g...