Shipping

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The PIP Insurance (Shipcover) & eBay Process is Broken...and eBay Won't Fix It

I filed an insurance claim with PIP for an item that I sold to a buyer. I purchased $100 of additional insurance from PIP when I bought the USPS label. USPS paid me the base $100 claim amount but PIP is refusing to pay the additional $100 until my bu...

Resolved! Shipping policy from eBay

eBay allows UPS and Fed Ex to use our funds as their personal piggybank.I measure and weigh items exactly correct and then round up,First time Fedex cried to eBay about shipping mistake and they were allowed access to my funds and took over 20$.So I ...

Is eBay part of the USPS GDE Wholesaler Program?

I got an e-mail from Stallion Express saying that they will be phasing out shipping labels that aren't part of the Global Direct Entry Wholesaler program. This concerns me because I use USPS labels purchased from eBay. Is eBay part of the Global Dire...

Resolved! Need to Update Flat Rate Shipping

I may be returning to ebay after being MIA for a year.Before I do, I need to update my shipping rates. I know geography plays a big part in the cost also.I sell cosmetics so most items are up to 4 oz. or up to 8 oz.I have no idea what ebay GA rates a...

Buyers Shipping Items to Freight Forwarding Services

Over the past few days, I've received multiple offers for a Canon A620 digital camera I currently have listed. When I accepted the first offer, I noticed the buyer's location was in China, and the shipping address was to a reshipping service in Portl...

Shiping from USA to EU

Dear,I would order a product from America and the option offered as a delivery method is ebay. I am interested in how I can track the delivery and which courier is selected for delivery as well as the order number or awb number?Thanks in advance for ...

Where is my purchase

I've tried to view a purchase I've made but it says non existing

EBay enforcing returns policy?

Hi all, I was unable to relist my items today without changing my returns to accept and supplying a period to return. i have no problem refunding folks, but I do worry with selling things like magazines or CDs, this could be abused. is this a new cha...

Fake tracking number, said my package already sent!

I'm new to selling on eBay,how do I get a hold of eBay,to let them know that I haven't received my money for what I sold,and I go into post office,ready to have post office scan shipping bar code,and says package already sent,when I'm holding package...

eBay docked me for tracking not uploaded in time when it was

In the last few weeks, I've received two "Overdue Shipping" notices to jewelry items when the customer had paid either that day or early the next. This is evident on my order screen - that the item was shipped next business day after it was paid for....

Resolved! USPS Redirected the Zip Code, Buyer Claims Never Received

Hello, I sold an item and went through the usual process of printing the eBay-provided shipping label and shipping it out. The buyer then claimed he never received the item, despite USPS saying it was delivered. Looking at the USPS tracking page, it ...

10-99 by mail

I want my 10-99 by mail. They say they will send it electronically, and their means for changing to mail do not work.

Why Are eBay Fees So High, and How Can Sellers Adapt?

Hi everyone,I’ve been using eBay for a while now, and one thing that keeps coming up is the fees. Between listing fees, final value fees, and PayPal transaction costs, it feels like a significant chunk of profits goes to eBay rather than the seller. ...

Resolved! Refund Shipping Costs

I have a customer who purchased two separate items and paid shipping for both. I am trying to send them a partial refund for shipping and when I go under the item and click "send refund" it appears as if I am refunding them for the entire item. I've ...

eBay global shipping to Malaysia

Hi,I have a buyer trying to purchase a pair of golf shoes from me from Malaysia and they got the message below. I’ve been on eBay a long time and have shipped various items with the global shipping program and never ran into this problem. I’ve looked...