Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Northface Jacket

I purchased a jacket for me daughter & immediately paid. Later I got a message from seller saying he doesn't have it in the color I wanted & asks to substitute. I responded with no substitutions. He refunded my $$ BUT listed the reason as customer re...

The USPS gets More Specific Every Day (or "Fido! Down! Bad dog!")

I have no idea what exactly happened to today's mail delivery to my buyer in Detroit, but the following "exception" occurred, with a reason I've never seen before: Delivery Exception, Animal Interference I have this mental picture of the carrier stan...

Item not received

I purchased a liftmaster remote around July 7th 2017 and the etimated arrival date was july 12-27 and I have still not received my remote. I lost the confirmation code because I had bought this item as a guest before I made my Ebay account. I have th...

FedEX Fraud

I made a Fedex shipping lablel using ebay and quoted just $50 ,Package original size was exactly 27" x 27" x 27" ( I BOUGHT THE SAME SIZE BOX FROM FEDEX ) I was keep watching the tracking .. they changed the package size in the tracking from 27x27x27...

How To Video - Using Calculated Shipping

When shipping your items on eBay, there are many different ways to ship. So, what's the best option? In this video, we focus on Calculating your Shipping costs on eBay to help you determine the best shipping options to help you save the most money! G...

e bay cares and does more for sellers

why is it e bay does more for the seller? i turned a few sellers in for fraud and misconduct and e bay did nothing. I got things broken things i did not buy and i have to pay return fees and restocking i throw things in garbage before i would do that...

International shipping Calcuator WRONG

Hi, I just had the most frustrating conversation with Asian "Megan" about the shipping calcuator showing the wrong price. I had a 9 x 11" envelope, 10 ounces and it got sold to the UK. The cost to the buyer was 10 dollars and change. My cost was 19.5...

Buyer returned package lost and opened case to get money back

Hi, The buyer would like to return the item. I purchased the return label through eBay. Buyer shipped the item but USPS lost the packge. During the post office doing the investigation, buyer opened a case against me and eBay give the full refund back...

Comprei powerbank que não funciona como descrito

Olá, Gostaria que me ajudassem. Comprei uma powerbank por cerca de 10 Euros através do ebay, com capacidade de 50000mAh que estava anunciada puder fazer 10 a 11 carregamentos completos de telemovel.Recebi o item e o mesmo, depois de carregado só ague...

Possibly sent package with postage due. Suggestions?

I have a digital postal scale made by Royal.Sent a package that I weighed several times, came up with a weight of 8.8 oz.Printed label for 9 oz, and took package to post office to have them scanned in.When I got home and looked at the receipt, it sho...

Printing Labels

I cannot print a label off my iPhone or iPad. I can buy the label then when I go to print it, it is blank. I called eBay but they do not know what is wrong yet. Anyone else having this issue?

Resolved! Paid for expedited shipping but got economy shipping instead

I paid extra for expedited shipping so that my package will get delivered in no time. In my experience my package usually gets delivered in 3 days time through expedited shipping. However, the seller used economy international shipping even though I'...

shipping costs

how do i get rid of shipping costs w an item already sold?

Courier won't deliver my shipment

HI to allI need your help because I am lost.About a week ago, I ordered an item to Israel from ebay the seller shipped the item throw "eBay global shipment" service. The item came to my country and was received by the local eBay partner and forwarded...