Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

Shipping method. How do I change? The one on my ebay account has policies and is not easy.

Shipping method. There seems to be several different methods. My wife and a friend have methods that are different from mine and mine has shipping policies that are confusing. How to I change to a different method like I used to have?

Resolved! Return Shipping Label Upload

I have a buyer who wants to a return a large item as a remorse return. Because I offer 30 day returns for any reason, I am obligated for the return label. I created a UPS label through Pirate Ship and have tried to upload it into the case. Once I att...

eBay - STILL - Allowing Fake Tracking Number Scam to Continue.

Sellers are still gaming eBay’s systems by providing fake tracking numbers showing items as “delivered”. It does not even matter to eBay that the tracking numbers that are provided by these unscrupulous sellers are actually shipped days before you pl...

Contacting eBay Customer Service

How can eBay Customer Service be contacted by phone? I tried doing it using their website different options to no avail. It takes me in circles. Chat was not working. email was not working. Need a phone number

International shipping wants a tariff code now. What's this?

Never came across this before. Thank you

Cannot Choose QR Code When Purchasing Postage

I cannot choose anything but a printable label when buying USPS priority postage. I went to the settings and preferences, but I cannot choose anything other than the printable label dimensions. I have had 2 order so far that this happened to. I canno...

Resolved! Can individual countries be included?

Can individual countries be included? I am aware I can exclude them, but I see no include option.Point is, from my location plenty of countries are excluded from airmail, or not shipped to at all. I ship worldwide and that leads to frequent cancellat...

Hurricane Beryl

I live in Houston which has massively affected by Hurricane Beryl, most of the city is still without electricity. I’m having a tough time finding a post office location that’s actually open so I’ll be be able to drop of my items that need to be shipp...

print my own label?

Hi. I have been buying and selling on eBay since 1997 but I took a break for several years. When I went back to selling last week I was taken aback by all the changes.Some of my items are selling for 99¢ so I am trying to save on shipping costs. Can ...

Having trouble printing a ebay standard envelope label for #10 envelope

Can't figure out how to print a ebay standard label for a #10 envelope. Any suggestions. I have a basic Brother printer. Or how to run the envelope through to get the shipping address on the envelope.Thanks

UPS 2nd Day Air Saturday Processing Fees - Adjustment

Original shipping choices costs, UPS 2nd Day Air , didn't indicate an additional "Saturday processing fee" of $16. This was adjusted to me later on a shipment. eBay Msg: "Some of your shipping labels have adjustments" ...investigating to see what hap...

Is this possible? EIS everywhere EXCEPT Canada

I would like to sell to Canada direct (as it's much cheaper than EIS for our Canadien neighbors)- is there a way to do this and still keep everything on EIS for all the rest of the world?

Resolved! Shipping Liquid Laundry Detergent USPS Ground Advantage

Hello! I have tried to research this for the last hour and I cannot find a clear answer. Is liquid laundry soap considered HAZMAT? If so, which category would I choose? and do I need to put any labels on the outside of the box?I packaged it well, the...

TECHNICAL PROBLEM WITH SHIPPING LABELS

Lately, about the past 30 days, there is a technical problem with the shipping labels that's costing me A LOT OF MONEY in ink & time! The labels & sometimes just the bar codes are printing out HUGE. It is not just because my settings are off because ...

Held at post office at buyers request for 2 weeks??

Order shipped June 19. Delivery attempted June 24. Buyer then requested order be held at post office. It is now July 10. We have messaged the buyer - no reply. What do we do? The delivery was attempted, now held at post office. The Ebay order screens...