Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

No return of the shippingcost even though the Item was never shipped.

Hi, I ordered an item, listed as in stock, seller then told me after the purchase that they were out of stock and wouln't get any restock. Asked me to the cancel the order, now when my refund is issued i noticed that the shippingcost is not refunded....

How does international shipping get added to listings by new sellers?

I need to explain what I'm asking here... I'm helping another seller get started on eBay, selling titles from a rather large classical and jazz record collection. He's been uploading about 20 new listings a week since the beginning of the year, had a...

Shipping Not Specified Error

I have been having this problem for the last couple of weeks. I have reached out several times and usually get the same conversation. This has been terrible for my Ebay business.The issue is that as of late, all of my listings started to not display ...

Why are my shipping label totals ZERO on my financial statement??

So I printed out my financial statements for January, February and March and under the transaction summary I had totals for my shipping labels. Since then, the shipping totals are ZERO, except for August when I used UPS for a couple of items and that...

Combined Shipping - Ebay calculated but too low!

I had 3 items finishing at slightly different times. I was in touch with the buyer as she had asked a question, and I knew she was bidding on #3. I told her to WAIT for my invoice for a s/h recalculation. She is a very experienced buyer. The highest ...

Help me understand the EBay shipping charges.

I listed a jacket, with weight of 2lb - shipping UPS Ground Advantage Buyer purchased the jacket and was charged $15.70 postageTime to print the label, postage to ship 2lbs UPS Ground Advantage was $6.33Buyer postage overcharge was $9.37What is going...

QR Code not showing up via email.

hello,i had no problems before today with getting the ship label QR Code to my email address so that i can print the actual label at the post office.But today, i printed the label (QR Code), which i should receive to my email but nothing came.Is anyo...

UPS rates going up Feb 4

Not surprising since they just laid of 12,000 workers due to a 9 BILLION dollar decline in revenue in the past year. They say the lay offs will save 1 billion. Gotta make up the other 8 billion somehow.

Generating QR code shipping label after purchase of any type of label

Why can I not generate a QR code shipping label when I purchased the label? Why is it only pdf or QR code? Why are not both available?

eBay didn't detect that I purchased a shipping label

I sold something, printed the shipping label, and took it to the Post Office yesterday. I checked the status today and eBay is saying I am "overdue" to ship. This may have to do with the fact that I printed out the shipping label from my local librar...

GSP to Canada from US seller

I have been a member of eBay Canada since 2003 Purchased the majority of my items from the US over those years All of them have gone to Erlanger Kentucky I haven’t made a purchase in a year or so but did purchase an item recently from Houston Texas R...

Shipping methods

Hello. I will be offering free shipping on all my sales. My question is, if I'm offering free shipping, does e-bay still allow the buyer to choose a shipping method? I will be offering basic shipping and a 1 day turn-around. Thanks in advance.

Just got re-re-re enroiled into eis AGAIN

Opted out when first opted in.Opted out when first improved and again opted in.JUST replied on board about now wanting eis And now get this: 'eBay International Shipping is now displayed on your eligible listings' '...let you know that eBay Internati...

Returned item to me

i sent a parcel to my buyer and printed the label using the e-bay postal service.(Evri)2 days later the item turned up on my doorstep with an adhesive label addressed to my stepdaughter, the label being stuck on top of the original.i took the origina...

rant - freight forwarding is very frustrating -- no tracking or accountability -is insurance useful?

Just had a bad experience where the freight forwarder lost my package, and blamed me for it. I spent hours following up on tracking, and got the geo-track the package to the freight forwarding address from my post office manager. I wondered what the ...