eBay

acidcagecustoms · ‎07-11-2023

I cannot choose anything but a printable label when buying USPS priority postage. I went to the settings and preferences, but I cannot choose anything other than the printable label dimensions. I have had 2 order so far that this happened to. I cannot get a QR code to generate.

organized_chaos314 · ‎07-12-2023

This is happening to me, too! I am going to start a chat to see what's up...

Here is the chat reply...

"Alright, upon checking here I can see that all the USPS service cannot be purchased through a QR code. This is due to a possible bug here on our site. I know how important this is for you and I can assure you that we are currently working quickly to resolve this issue. I am now adding your account to one of the affected accounts for this concern so that we can have it prioritized."

Hope they get it fixed ASAP. In the mean time, you could try printing at the local library. Mine charges 10 cents a page.

Good luck!

acidcagecustoms · ‎07-12-2023

Thanks for the reply! Luckily, I do have a functional printer. It just likes to wrestle with me from time to time, but I managed to print both of my labels. I just got used to the luxury of QR codes.

organized_chaos314 · ‎07-12-2023

Nice! I do no have a printer... so off to the library I go 😁

kyle@ebay · ‎07-12-2023

Hey @acidcagecustoms we've just received word that this has been resolved! You can check out the rest of the details here.

Kyle,

acidcagecustoms · ‎07-12-2023

Awesome. Thank you!

sport21800 · ‎11-04-2023

Not fixed as of 11/4/23. Just now I was forced to print a label for USPS Priority Mail with no QR code option.

zstrore · ‎11-14-2023

Hi Kyle,

is there another issue going on with this right now? I try clicking the QR code and printable label option and hit save but then it just goes back to printable only. I have used these QR codes for over a year now with no issues. Very confused why it won’t save the option.

thanks!!

hauntinglyfamiliar · ‎11-14-2023

I am having the same issue today...won't save the QR code option

ap197 · ‎11-14-2023

yeah, happened to me too. I wasn't aware of the issue and purchased several labels outside of the post office before i realized they were not the OR codes, i had to return home and void out several labels and repurchase postage- i was able to get the codes from my computer but not from the phone app. It took some time to figure out what the problem was. As a seller, this ordeal caused me stress and inconvenience.

alibynature · ‎11-14-2023

Having the same issue. I already left home assuming I’d be able to print through the QR. Very frustrating!

mclaurinusa · ‎11-14-2023

Same. I'll hit save after changing option to qr code and print label option but it won't stay/changes back to print label only. I just had to print all my labels.

dealoftheday$ · ‎11-15-2023

QR code option no longer showing up what gives?

kingsfandiscounts · ‎01-24-2024

I'm still having this issue! I've run into this problem starting about 4 months ago. Luckly its not Xmas anymore but it is very frustrating to say the least! Screw it! I'll just go to Fed-Ex, LOL!!