I have a buyer who wants to a return a large item as a remorse return.
Because I offer 30 day returns for any reason, I am obligated for the
return label. I created a UPS label through Pirate Ship and have tried
to upload it into the case. Once I att...
A buyer purchased an item that was delivered on September 21. On October
17 he opened a return request citing "changed mind" and put in the notes
his customer didn't need it (it was a car part.) I immediately sent him
a UPS label and the case was due...
I sold an item on 7/26 and shipped it via UPS on 7/27. On the morning of
7/29 the buyer sent a "Request to Cancel a Order" and said he needed the
item immediately and couldn't wait any longer. I checked the tracking
and it showed the item was out for...
Good morning,I had my first return request last weekend while in Managed
Payments. The total amount of the refund was $299.99, which eBay put a
hold on once the case was opened. During the course of the week, I had a
couple of sales that more than co...
Good morning,Facing a deadline of January 25th to sign up for managed
payments, I threw in the towel and attempted to sign up this morning.
During the registration process eBay suggested I "upgrade" my account to
a business account. I opened a checki...
If the buyer requested a return then you have no other option but to
ultimately refund. You could force him to return the empty envelope
before granting the refund but then you'll be out the return postage as
well. I wish we had better news for you. ...
The guy left you negative feedback stating he received an empty
envelope. If he files an "item not received" you follow the instructions
from @klhmdg . If he files a SNAD claim you will likely be out of luck.
I've had this happen with shipping ratche...
I have had success with non-delivery insurance coverage on an item
scanned through the APC and dropped at an inside box. Maybe as
@wastingtime101 suggests they reviewed security tapes and saw me drop
the package? -C
