Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Return informed that it belongs to dangerous goods and refused to be accepted for transportation

My order was returned and sent back to the shipping company, but they refused to accept this damaged item as it is classified as dangerous goods. I want to know what to do, but I have sent countless emails to EIS without any response. Can anyone tell...

Resolved! Shipping for a chest of silver plate

I'm putting together a listing for a set of silver plate with a wood case and I'm trying to figure out the most cost effective shipping solution with tracking. I've been using USPS for nearly all my sales but for this it seems really pricey. The tota...

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User avatar by Guide
  • 48 Views
  • 3 replies
  • 0 helpful

Combined Shipping Profiles Help

I need some help, i'm trying to make a combined shipping rule but it's not working the way i wanted it to. I have two similar items in separate listings that I want to combine, i'm charging $6.99 shipping and i want it to make any additional items fr...

Resolved! UK person wants to buy but says the UK England is not available. How do I add it to my settings?

Ive sold to England in the past but I checked and I dont see the UK England in the list for the item I'm selling which is a vintage plane model.My settings show I'm set up to sell internationally.Ive gone thru all the other posts to see if Ive missed...

Shipping

I typically do a bubble wrapped box within a box for shipping. I am trying to use shredded paper as a filler within the box. I get so much junk email that I cross cut shred that I felt I could use it. Thoughts? No complaints from a customer yet.

USPS Closed June 19 Thursday

PO clerk brought this to my attention today. Thursday June 19 is Juneteenth. PO and government offices will be closed. Just a heads up.

User avatar by Rockstar
  • 660 Views
  • 35 replies
  • 13 helpful

Resolved! Postage Policies, and how to turn them off.

How and when did I sign up for something I would never have signed up for? I now somehow have 20+ different postage policies connected to my listings, when to the best of my knowledge I've never even saved any policies. And all I want to do is standa...

User avatar by Adventurer
  • 263 Views
  • 4 replies
  • 1 helpful

Shipping cost more than what buyer paid

I recently sold two model kits. eBay charged the customer $10.12, but I had to pay $20.50 for the shipping label. This has never happened before. Has this happened to any other sellers? Is there a problem in eBay? Thanks.

Most shipping options unavaible when creating or editing items

Started today, when creating or editing an item, there are only 3 shipping options available for domestic shipping (but international is fine). I've tried multiple browsers, cleared cache, I use only PC, nothing works. I can't list anything because t...

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User avatar by Adventurer
  • 28 Views
  • 0 replies
  • 0 helpful

Resolved! Never Received Ebay Authentication Center Item

So disappointed at ebay authentication service, it was shipped to them as mandated but didn't pass the SIZE inspection... When I first got the failed report (around 6/6), I was surprised it says the actual size is US 4 and it didn't match my listing ...

User avatar by Adventurer
  • 107 Views
  • 7 replies
  • 0 helpful

Tracking no longer automatically added

When buying a shipping label the tracking number was automatically added to the order and the order was marked as shipped. This is no longer working for me. Anyone else having this problem?