Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! How to set up listing so buyer asks for shipping quote?

I'm trying to set up a listing with a rate table for shipping.In order to see the option to have a rate table, one has to specify "flat rate". Then it shows up, and I was able to specify the rate table I'd set up. But then, one has to specify a prima...

Shipped item is still listed as needing to be shipped.

I sold an item, shipped it to the buyer, and eBay is still showing the item as needing to be shipped. When I click on "Paid - Ship Now" it brings up a page that says "You have already purchased a label for this order." So I'm not sure what to do. Is ...

Tracking shows delivery but buyer says it was not delivered

Hello. I sold two items separately to a buyer, used the Ebay shipping label with tracking, and tracking says both packages were delivered to the buyer. However, the buyer is telling me she didn't receive either item. She DID receive something else sh...

USPS postage expiration date

Notice expiration dateMaybe have to start using stamps., lets see I have a S&H shipping set at 5 days, that means if this was shipped on Aug 5th if it does not make it by the 12th it is no longer good?, As long as I can remember USPS postage never ex...

The are many reasons why deliveries can be delayed ... here's one that I found today.

Car slams into Amazon delivery truck with driver still inside | Watch

ebay still blocking combined shipping

Still have not fixed the shopping cart so buyers can request combined totals...unless a buyer actually sends a message to the seller, the seller has NO knowledge the buyer even exists...which the buyer assumes as the seller sees the items and can com...

Customs/duties on $200 item?

Hi all, I recently purchased a hockey jersey from a Canadian based seller and I'm in the United States. The total cost after shipping and taxes was $200 USD. I've received items from the UK before without issues. I've read that anything under $800 fo...

All those complaints about "Your order has shipped"

I just placed an order and within a half hour I got a message "The seller is packing your order" along with a tracking number suggesting the label has been produced. Obviously too soon for it to have made its way to the post office. Much better. So a...

Shipping address

I have had several issues from 3 different (Chinese) buyers with this address. Trying to scam me to ship to alternative then reporting non-receipt. Beware!

Missing packages, seller providing fake tracking numbers showing packages a delievered

I have purchased several items from Ebay. Items showing as delivered, but weren't to me. One item, someone else's tracking number, was provided to me, the package wasn't mine, and the weight and dimensions didn't add up. FedEx marks the package as de...

eBay Undercharging buyer for calculated shipping.

This is just a PSA for anybody else having the same issue & not finding helpful responses on here. I sold an item with buyer pays calculated shipping. I packaged the item, weighed it, measured it, entered those details into the listing and then poste...

ESE insurance on INR when delivered scan?

I've seen it implied that it's possible to be paid out on PIP insurance claims even if there's a delivered scan if the buyer files an INR on their ESE order. Can anyone actually confirm this is true? The only other time this has happened the buyer wa...

Ebay International Shipping to EU

I have had three potential buyers 2 from UK and 1 from France tell me they do not see their country when trying to purchase an item. I know I have had several UK customers in the last few months that I did ship to through the EIS program. I am wonder...

Another “I’ve got a crazy buyer” rant

Not really seeking advice here. Already reported him to eBay. Just sort of commiserating with others with crazy customers. Buyer makes a purchase on July 30. I ship to the address on my eBay screen. Today he sends me a note accusing me of being a sca...

Printing Packing Slips

Is anybody else having issues printing packing slips? Starting last night, whenever I try to print a packing slip, upon the print preview screen it just locks up. Rebooting did not correct. This is happening in Chrome and Edge and locks up in the sam...