Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Returned item unclaimed and got returned back to me, seller asking where is the item? So confusing!

I am the buyer. I bought something from a seller and it was not as described. I opened a case and the seller agreed to refund and take back the item. The seller refunded me.I then used the pre-paid return lable to return the item back to the seller.T...

USPS Lost my package & tracking number

Almost 3 weeks ago I shipped out a $215 item to a buyer. I printed out the label (Which was PRIORITY MAIL) on July 12 and dropped off the item at my local post office the next day. I sell items all the time, and so we went through our typical routine...

Bad Company to buy phones from

I paid for a supposedly unlocked cell phone and that was not the case. The phone was locked I returned the phone they claimed they never got the phone so ebay sided with them and I got screwed out of my money and from the reviews I've read I'm not th...

Shipping

Hi, Can anyone tell us why when we are developing an add to sell, we are picking standard shipping which states 2-3 bussiness day, but when our add shows up it is saying 4-8 business days? It is very confusing and we are new sellers, If anyone can he...

Seller Wants Me To Return Shards of Broken Glass

Purchased 4 jars. One arrived broken due to insufficient packing. Sent pic and requested 25% refund. Buyer told me to go to post office and make insurance claim. I said not my job. Seller offered 12.5% refund. I denied it. Then Seller accepted the re...

eBay actions after an appeal

EBay refunded the buyer after there review of the case and made this statment"We reviewed this case and have closed it without any refund to the buyer. We determined that the item may no longer be in the same condition that it was in when it was sent...

Are there any cons to shipping to a P.O. Box?

Are there any negatives to shipping to P.O. boxes? If I shipped to a P.O. box and buyer did not pick up the item, does it come back to me and I have to reimburse the buyer? Could a buyer see it in the P.O. box, change their mind and refuse it and it ...

Resolved! MULTIPLE issues with buyer including feedback extortion & a fraudulent INR case - HELP!

Hi, I have a couple of questions for the eBay Selling Community regarding a buyer issue I am having. So, I sold a dual screen dvd player 2 weeks ago. As I do with all of my items, I shipped it USPS with tracking & insured via the eBay Shipping system...

compra de producto

HOLA SOY DE ARGENTINA TENIA UNA DUDA-. SI COMPRO VARIOS PRODUCTOS PERO PROVENIENTES DE DIFERENTES USUARIOS. ¿DEBO PAGARLE AL CORREO ARGENTINO 120 PESOS EN CONDICIONES DE "GESTION DE ENVIO" POR CADA UNO DE ELLOS?

Shipping labels, Dymo Labelwriter

Can a Dymo Labelwriter 400 be used to print labels from eBay for usps, ups, be etc. I am trying to start out with what's affordable to me right now. It prints a smaller label. Thanks

Changes Coming to USPS this Tuesday August 1st.

Hi All,Just thought I'd post a link to an article about the USPS stating they will begin to verify postage purchased online Tuesday, August 1st., to see if it matches the weight of the parcel. My Post Master warned me this was coming two years ago as...

package returned to sender, can I try mailing again with existing label?

I sent a package to a buyer but for some reason it was returned to me. Buyer said it had something to do with the postman that didn't believe he lived there since he just moved there or something like that and that he had already contacted the post o...

Says it ships to my country but does not

I want to buy an item and it says it alloww and ships worldwide including my country but when I click on buy, it says it doesn't ship to my address.

Seller refuses to combine shipping and refuses to use a cheaper shipping method despite my request.

I won two auctions from the same seller. Both winning bids were $0.99. When I requested the total from the seller, I specifically asked if they could combine the shipping charges, or in the alternative, use a different shipping method that I suggeste...

Resolved! Return Due to Manufacturer Defect

Everything I sell is brand new in manufacturer's packaging. I don't sell used items or "factory seconds" or anything of that nature. Everything comes straight from my distributor to me, and then straight to the customer. A customer has contacted me s...