Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Ebay return policy

Ebays return policy is going to cause me to quit selling Im a small seller, less than 200 items listed for sale. according to ebay policy all the buyer has to say is the item was damaged or not what they expected and the seller has to pay for shippin...

eBay finds yet another way to shaft the seller!

Just had an item returned to me by eBay's global shipping program because "the international address is either incorrect/incomplete or not supported by the international shipping carriers used in the Program." Well ain't that just a kick in the nads?...

Cant print a shipping label

When I click on Print a shipping label it is saying page not available? I have internet and tried signing out and back in.

ITEM NEVER PICKED UP

We had a motorcycle listed for sale, person bought motorcycle last wednesday, paid with a wire transfer (which was a pain) and recieved full payment this past monday. Buyer asked for dimentions of bike on monday so they could get a shipper lined up. ...

Shipping

I'm fedup here where I can blocked which not shipping to my ares where I can find only ship to my place like Maldives, I should most hv option not appear any items if that items not shipping to my country, when I search I should hv option to block no...

Shipping on invoice twice as high as what was estimated

I placed an offer for an item a few days ago, and prior to placing the item, the shipping and handling on the listing showed two shipping options: Expedited Shipping - $83.70 Standard Shipping (fedex ground/fedex home) - $39.90 The seller accepted my...

User avatar by Pathfinder
  • 736 Views
  • 5 replies
  • 0 helpful

How many buyers pay more $ in shipping to return item than what they paid for actual item?

Returns, returns, returns.... I don't know if this is part of the "new mentality" or just not thinking things through... Just curious... how many sellers out there are seeing ridiculous returns where shipping costs more money than the item itself or ...

Seller didn't pay for full shipping amount

Recently purchased an item which was priced145.95 plus 14.15 shipping 160.00 total paid. I received a package slip in the mail notifying me I owe $33.10 The woman at the post office told me that the seller only paid $10 towards Shipping and in order ...

Resolved! Buyer requested a return. Why do I have to pay for shipping?

Me and my family recently sold a tablet pc for parts for about $30 plus shipping. I stated that no charger was included. My return policy is that the buyer has to pay for return shipping plus a possible %15 restocking fee. The buyer opened a return r...

Deleted item with Seller no longer registered

The previous topic was forgotten and the problem is still present, I really don't know what to do.I bought this product, the seller suddenly deletes an account and it says that estimated delivery is between April and June. Will it get delivered? I ha...

User avatar by Adventurer
  • 909 Views
  • 6 replies
  • 0 helpful

Resolved! Can I re-use boxes to ship with USPS?

I have some Amazon and various brown boxes laying around. I was wondering if I can use those boxes to ship my items. I've always used the boxes that USPS provides for free on their site but I ran out and it takes 3-5 days for them to deliver so I don...

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User avatar by Adventurer
  • 4397 Views
  • 17 replies
  • 0 helpful

Resolved! Returns

Just took a royal screwing from ebay. Buyer states item arrived chipped. Asked on 2 occasions for photo of damage and condition of package item was sent in. No response either time. If damaged during shipment I could have processed claim and buyer wo...

User avatar by Adventurer
  • 4180 Views
  • 25 replies
  • 2 helpful

Buyer closed a return request. Do I still get the money?

There was a problem with something that I was selling and the buyer requested a return when he got it. However immediately after he closed it, saying there was a problem with USPS instead. Will I still get my money from PayPal?

refund problems

I ordered a hp laptop and recieved it, but it does not work so i am returning for refund but i have 2 problems. 1 i do not have original hp box laptop came in, is this box being thrown away going to cause me to lose 900 dollars? second problem, if th...

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