Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

UPS Shipping Adjustment for Address Correction

Just got a "There's been an update on one of your shipping labels" message from a UPS shipment.However, nothing wrong with dimensions or weight."Address correction $5.25"Upon reviewing the full tracking info on UPS site, it says this:"07/11/2025 3:41...

Ebay Int'l Shipping is a disaster

I bought an item on Ebay USA to ship to Chile. I paid shipping and customs duties and then after the vendor handed the product over to Ebay Int'l Shipping it was if it fell into a black hole. The last notice I received said that it was held in custom...

"Something went wrong" when trying to set up "Combined shipping rules" under "Shipping Preferences"

Hello there! New to selling. Under 'Shipping Preferences' > 'Combined shipping rules', when I am trying to set a flat shipping rule, when I click save, it is shown "Something went wrong. Please try again.". Can anyone advise what to do in order to al...

free shipping supplies

I have an ebay store. what are the steps to order free shipping supplies once per quarter

My item is restricted to selling in USA only?

I have this item listed: https://www.ebay.com/itm/156025671307When I view listing and select "see shipping details", it says that it only ships to USA. However, it also lists some restricted locations (Angola, Ukraine, etc). What about all the other ...

2025 Shipping cost for small items seem too highhigh

I'm really confused about shipping costs seeming to be so high thru eBay but maybe I've just been out of the loop to long. Years ago when I sold on ebay I would wrap a small item up, put it either in a tyvak envelope or small box, weigh it in at 8 or...

eBay Trading Card Envelope Shipping

The eBay Trading Card Envelope Shipping program is not working as promised, I have had several untraceable envelopes occur and this week two more. I realize the post office has new employees and may not know our mailing, but it is happening way to of...

International shipping

Buyer from Taiwan wants to buy my baseball card, but it tells him that the item cannot be shipped, and for him to contact me. How do I sell my item?

addressee was not known at the delivery address noted on the package.

I have a problem with the buyer and I feel like I was scammed. When I checked the tracking number, it says Your item was returned to the sender on July 21, 2025 at 2:51 pm in xxxxxx because the addressee was not known at the delivery address noted on...

Seller Sent to Wrong Address

The seller sent the item to the wrong address! UPS told me it had been sent to a different address from the one on the order. I contacted the seller innumerable times, but he/she did not respond. Then they filed filed a case with eBay who said since ...

"Shipper Embargo" Returned Shipment

Hi...we had a customer in Hawaii order something, and it was sent via FX Ground. Label purchased on eBay. It was returned, and had a label on it stating "Shipper Embargo." Did some interneting, and sounds like it could be various things ie "port cong...

Issue with eBay Standard Envelope being returned

been shipping sport cards with eBay Standard Envelope for a few years and never had a problem. In the last week I have had 6 returned saying postage due .49 cents and stamped non-machinable. Been doing the same as always, card inside a top loader and...

My parcel could not be delivered, was sent back and simply vanished.

Hello everyone, I am from Germany. I collect old stuff and had the luck to find a very rare object at a seller in the USA. After the buy the seller sent the item very fast. From him it went to Pitney & Bowes I guess where it was repacked. During repa...

Promotional Shipping Rule

Is there a way to apply different promotional rules to different items? For example, I'd like to offer free shipping if my buyer purchases more than one bag of dog treats. But on a different listing, I want to offer free shipping if my customer purch...

Did Packing Slip Formatting Change in the Past Two Days?

I just printed out a packing slip that looks completely different than any packing slip I've ever sent out. There's no date anywhere on it, the only information included is the seller's address and recipient's address, order ID number the title of th...