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Forum Posts

USPS lost package turns up after buyer refund help

I had an issue where I sent out a package over a month ago, and the buyer ended up requesting a refund because it never showed up- in fact the card never even made it to eBay to be authenticated- until today when it suddenly turned up. Now the card i...

Resolved! UPS Falsifying Dimensions and dinging every box

UPS is at if again Falsifying Dimensions adding just enough inch to make a box oversized , charging me $160x3 for 3 boxes I already paid $95-120 each for. They add 1-3" per side just so it magically hits the oversized fee and ding me. I'm obviously g...

Tax ID for Brazil shipments

So my pirateship requires I include the buyer's tax ID on a shipment to Brazil. The buyer hasn't responded for my request for this, but I notice that ebay doesn't have that requirement to create the shipping label for it. What's going to happen to th...

Help with a shipping fee

I got a $.50 charge, that says “ road improvement and food delivery fee”. Can someone tell me what this is for please thank you

User avatar by Adventurer
  • 288 Views
  • 8 replies
  • 0 helpful

UPS vs. eBay loop for Next Day Air refund

I need advice on how to get eBay to act as the "Account Holder" for a UPS Next Day Air label bought through eBay. The shipment was delivered late. I already refunded my buyer out of pocket. When I contacted eBay, the agent told me I had to deal with ...

(Help) DELIVERED TO AGENT PICKED UP AT USPS

A great clarification, because it was not understood. I know the destination I put in the address, I already received packages there. Never a problem. Except now with USPS, which says DELIVERED TO AGENT PICKED UP AT USPS, no one from my FF went to re...

User avatar by Adventurer
  • 12653 Views
  • 40 replies
  • 0 helpful

Buyer reports item damaged upon arrival

Ebay customer support has not been helpful, so I've come here to ask. Recently, I've shipped an item internationally from the UK to the US via UPS. I purchased the label through eBay. The item was a vinyl record, and when it arrived, the packaging wa...

Resolved! UPS SurePost back to USPS for last mile.

This may have been discussed already, so sorry for duplicative post. This will mean that SurePost will be a bit slower again due to transfer and double carrier logistics. Also, now that UPS no longer deals with last mile I suspect insurance will once...

USPS postage is going up again on 18 January 2026

Shipping is going up again. Flat rate is going down a tiny bit, but everything else is going up. Most of my packages are between 8 and 13 ounces, and postage on these weights will go up 4%. I am already eating postage because if I keep raising my shi...

UPS overcharging after the fact

Had been having problems with UPS charging additional shipping charges that I know were correct. These come 3-4 weeks after shipment and are totally unfounded. Called UPS and got someone who is clueless from overseas. Refused to transfer me to a supe...

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