Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Strange situation?

Sold an item, shipped it out the next day via Fedex Home Delivery. Checked tracking same night I dropped it off, tracking said ready for pickup bring Gov ID...location was Fedex store I dropped it off at. Went next morning, they found it sitting in "...

Shipping damage

I do not understand why buyers blame sellers for shipping damage and never seem willing to file an insurance claim with USPS.

WTHeck is PSA Vault and Authentication???

So, I just sold 9 PSA-Graded Pokemon cards. I expected to be shipping them to the buyers. BUT, instructions tell me to ship all of them to some sort of authenticator. They HAVE been authenticated by PSA and, of course, sealed in the PSA case and the ...

Question about international shipping, in the past it was a probem...

In the past it was a problem to ship international, because the destination country had poor tracking. This allowed the buyer to steal the item with no arrival claims. Does that problem still exist, it's been over a year since I tried it. I want to o...

I want to know how to change the settings on shipping. All of a sudden it change to policy number.

I want to know how I can get back to regular shipping. I used to mark media shipping are what ever I was going to use to ship then all of a sudden it changed to policy numbers. Now everything I ship is 7.00. Can’t anybody tell me what I can do. Thank...

Resolved! 8 McCullough Dr New Castle, DE 19726 Scam

I am seeing an alarming number of sellers on EBay and Amazon, complaining about this address and the whole concept makes no sense to me. Sold a $50 used Go Pro camera with a tons of unopened, unused accessories. Post office said that the address coul...

Resolved! I'm new to Customs Forms, What do I fill out, what do I keep blank and where do I put the forms?

Hello All, I have a package that I have to send out through the normal international route, and I have custom forms I have to fill out. From what I see I have to fill out the item and information(size and weight), HS Tarrif Code, and I think I'm supp...

Resolved! Shipping Refunds

I had a customer who wanted bundled shipping for multiple items. However, she purchased individual shipping for each item. I do not know how to bundle shipping in this instance. Instead, I sent her items singly. She wants a refund for part of the shi...

New Jersey to Los Angeles via Ground Advantage in 2 Days!

I have not seen this happen before with USPS Ground Advantage. Mailed Monday afternoon and delivered across the continent on Wednesday.I was expecting slower shipping for the holidays but that is not the case with at least one GA package that must ha...

On Customs Forms, what should the Item Value be? eBay Fills out actual Value,but do I inc shipping?

I have been trying to read up on filling out Customs Forms, and one thing that I was reading up on another site was that the "Item Value" Is suppose to be Item price + Shipping, but eBay fills out the Item Value as the price of the item only... Am I ...

Resolved! Label print window not coming up....

Anyone else having this issue? When I purchase a label, ebay would normally pop up a print window to print the label. Today, no pop-up. I am getting an email now with a qr code. Did ebay change something or is my pc wonky?

Fees on shipping cost for free ship

So am I reading my fee breakdown correctly? I offer free shipping but I'm still being charged a FVF of what the shipping actually cost me on eBay? So if my shipping cost to purchase a label is $10 and the item is 90 dollars to the buyer with free shi...

Is this a Legit Order?

Looked up an address and seems like there was previously another post about a SELLER scamming a buyer by sending the items to some forwarder. Below is the link to this other similar issue: https://community.ebay.com/t5/Shipping/Cheated-by-the-seller-...

Buyer received a different package from ebay's global international shipping

Ebay's global international shipping problems are eating my profits and a LOT of my time.Example: one Canadian buyer said I shipped him a hockey card instead of the electronic module that I actually shipped him. Ebay refunded him from my funds! First...

shipping

I have a customer that bought a stein from me and the address was undeliverable, unable to forward. The buyer finally contacted me and want's the stein reshipped. They gave me a different address. How do I have them pay for this as the original shipp...